Videocon Industries Complaints & Reviews

Dear Sir/Madam,

We have purchased a Videocon (21" Flat TV) from "Mukesh Watch & Radio" shoppe in Pune, Near Shrimant. Dagadu Sheth Halwai Temple. This T.V worked fine for 1 month. But that T.V. become dead. We contacted to Shoppe, Videocon Customer Care, Videocon Pune Service Center (Contact person, Smart Service, Pune, contact number - [protected], contact person - Vijay shinde- his contact number - [protected])....

Sir

I from cochin kerala. I bought a Videocon washing machine from best marketing cochin. After one month it is not working. I reported the matter to videocon customer care in this number : [protected] and they told me they will send technician and gave me a compliant ID: cop[protected]. After that nothing had happend. I kept on calling and today someone called me from this number: [protected] and asked for model number of the...

dear sir 4 monthes back is complaint in bharat t v home in markapur. he said come to the mechanic is check the t v . is problem tell me i c is fail. mechanic was problem clear the two day. but he came to the motherboard in service center. but nest week the problem is clear is take the amount.you can go.
but this 4 months is t v very clear. but this month t v same problem is coming. but this month compliant next show room (pandu ranga...

poor cooling performance
I bought a videocon Split ac from Parshav Electromart Pvt. Ltd.( DIGI SHOP), Garh Road, Meerut. on[protected].
The performance of the Ac are very poor from the day I have purchased them, Ac just do not give the feeling that you are siting in a room equiped with a/c, even after long time you dont get proper cooling effect.
The complaint for this have been made to the dealer but they seem to take...

Model- Videocon K-5500, purchased from Ahmedabad(Gujarat)

Dear Sir,
The above machine is under warranty in Two years, since this period I had called for similar complaint more than 12 times and still problem has not been resolved. According to his mechanic there is one defective part and needs to change for permanently solution. Every time new mechanic comes and went off, there is no result at all.

In...

Sir,

Against my complaint regarding my washing machine registered at the call centre on 26.06.2009 Mr.ashish das against complaint number is
El[protected] and second complaint is EL [protected], the spin tub that according to him was broken and buffer etc
As we took the machine to the service centre as per his advice, the machine was checked on arrival and both motors were found to be working fine. We were advised...

Dealership given to a FRAUD Videocon Dealer
Hi,

this is to inform you guys from Videocon, that one of your Dealers(dealer in patiala in budha dal complex) is Fraud, i purchased a double door refrigrator he said i have one double door refrigrator in my stouck wich is not sold cause is colour he give offer i[censored] purchase this i give all warranty & gurantee+ some cash discount i purchased but after some days fridge...

Worst customer service - purely harrassment

We are totally frustrated with Videocon worst customer service, which we have been never seen in my whole life this kind of responsibilities and irregularities.

I have taken Videocon AC 1.5 years back, now I am facing some problem in my AC. The electronic panel and remote is not working of my AC. I have launched the complain regarding this on 12.04.2009 and a person...

I bought a videocon fridge on the 15th March, 2009, from Milan Appliances, Andheri. On the 15th of April its compressor got damaged (stopped working all by itself) the dealer after harassing me a lot, finally made it on the 25th April. Now again on the 25th June there is a problem in the compressor and they say that i have to replace it again. They have troubled me soooo much i dont know wht to do. whom should i say is a __________ -The Videocon...

I purchased this gadget ( Videocon washing machine model V-P- 1000 AFDC, fully automatic, fuzzy logic, Double cascade, 10 Kg ) in 2000.It is a wonderful machine. Now, spinning only possible not washing. Your service people say the ball bearings are worn out and no spare parts available now, They advised us to sell it. Is there a possiblity of mending this problem? We dont want to replace this nice machine.Help us to restore it.
No...

Dear Sir/Medam,

We have lodge complaint regarding fault in Refrigerator before three months of Warranty completion date,
but it was not repaired by the service providers. We stay in Dhrangadhra town of Gujarat state, whereas the fridge was bought from Next Retail Shop of Hyderabad on June 1st of 2008. Local service providers did not attended the complaint with wholehearted spirit, due to which our warranty period has...

I purchased a new Videocon Split A/C 1.5 tonne on the 14/05/09 which was installed on the 15/5/09 and after two days of working the water started to flow into the room. I made a compliant to the Next Showroom in Sector 35 Chandigarh from where the A/c was purchased. This problem was resolved and another one started. The A/c stopped to do any cooling and blowed only hot air. I made a compliant in this regard again at the Next showroom on the...

Complaints are not being attended
We have purchased the Videocon Refrigerator 10 Sep 2009 from Maa Saptashrungi Electronics Kalya East.

After 6 months refrigerator started giving cooling problem, cooling was not proper. (Cooling was very low and ice was not being formed)
When complained at the videocon service center on 6th June 2009, We received the Complaint No. THA[protected], Next day their representative has...

I PURCHASED VIDEOCON AC FROM KOHLI SALES JALANDHAR IN 2006 BUT IN 2008 IT STOPPED FUNCTIONING. AFTER LONG EFFORTS AND COMPLAINTS FOR 2 MONTHS IT REPAIRED AND TOLD THE COMPRESSOR REPLACED & CHARGED RS.2000/- BY SERVICE CENTRE. THIS YEAR 2009 IN APRIL THE SAME PROBLEM EXIST. COMPLAINT LODGED VIDE JOB NO.323 AND VISITED DISTRIBUTOR, SERVICE CENRE MORE THAN 20 TIMES. NOW MORE THAN 45 DAYS PASSED BUT NO BODY LISTENING. PLEASE CHANGE THE OUTER...

Pl be informed that my 29" TV is not working since last week.

You are requested to please send some to attand the same.

Regards

K L Rana
302, New Anand Kiran,
Manisha Char Rasta,
Old Padra Road,
Vadodara - 390015
phone 2353231
Mob:[protected]
Contact Person Dr Raj Rana...

I have purchased Videocon Washing Machine 6800 Multie Model two years ago. After using 6 months, the knob of Cycle selector had been broken. I have called the engineer for rectifying the same. after so many repeated calls, the engineer has attended the problem that too after warrantee period is over. Even then, he told that the total set of cycle selector has to be ordered to the company and it will come in one week. He has pulled out a rope...

I am Parveen Yadav. address: Quator No- 2, Naraina Police station. New Delhi. contact no-[protected], [protected].

i had bought a new window ac model VWM -2644 videocon .75tr.

when open and start, a noise come. i contact to cust. care and register a complaint on 6th june at 10.45 am.

a engineer come and check the ac, it found that fan is broken. engineer take away the fan for actual size.
br...

Dear sir,
i have bought the videocon twin door refrigerator on 12th of july 2008,
i have posted a complaint to sevice before a months ago, last week only
they have found the problem in compressor and long struggle they have
changed the compressor, but it was working fine for just 3 days, now it is not cooling and
some humming noise is coming which was not heard before, so please accept this complaintbr...

HELLO SIR,

I HAVE DISAPPOINTED TO A LARGE EXTENT BY THE BAD (WORDS CANNOT DESCRIBE) SERVICE OF THE VIDEOCON CUSTOMER SERVICE CENTRES.

THIS IS THE SECOND TIME, I AM BOOKING THE COMPLAINT WITH THIS CONSUMER FORUM. BUT TILL NOW I DID NOT GET ANY SOLUTION AGAINST MY PREVIOUS COMPLAINT.
FURTHER TO THAT COMPLAINT, I AM HERE UNDER GIVING THE DETAILS OF MY PRODUCT AND COMPAINTS TO VIDEOCON CUSTOMER CARE FOR YOUR...

SIR NAMASTE
BAWEJA TV SERVICE CENTRE
G-11-PREHL AND MARKET KROL BAGH, NEW DELHI -110 005
PHONE[protected]
19-4-09 ko naya FIRIJ LIYA THA
PROPPERLY COOLING NAHI HO RAHI HAI
Aur Na Hi Freezer Me Ice Jam Rahi Hai.
MODEL NO S 091 DC
customer care @vgmail.in 21-4-09
complaints no.
del [protected]
del [protected]
6-5-09 complaints LAST 15-5-09 KO KARI...