Vidyamandir Classes — Irresponsible behaviour and Refund Money

I enrolled my daughter in Vidyamandir classes in Panipat branch. Mr. Amit Jha and Mr. Ankur made fake promises to me. They said they will provide online classes for class 9 and will start offline class in class 10. After paying 10 Thousand rupees as registration they didn't contact me. I asked them for id. But they send me another student's id. When i asked for my daughter's id, they said they will generate it. After a month i got my daughter's id. She took only 7-8 classes only and i complained for their method of teaching. We couldn't able to see recorded classes and couldn't download notes. They didn't take any action. Then i asked for refund. They promised again they will start offline classes very soon. Now i got a schedule in which they didn't mention it was for online or offline. They didn't provide me any address for offline classes as well. No orientation for us? I am keenly asking for refund. They refused me to visit their center also. Such irresponsible behaviour. They are totally fraud and scam!