Vijay Sales — 1.5 ton window ac

Address:

New Delhi, Delhi, 110025

I had purchased a Vise 1.5 Ton window AC in 2015. It worked well for 2 seasons properly. But In 3rd season It stopped cooling. I talked to the Vijaya Sales customer care and complained about same. They suggested that the gas has been leaked and it needs to be repaired and refilled the gas. They quoted roughly 6000/- total cost. I found it very costly and unreasonable as the AC cost itself was 21000/-. I got it repaired outside Vijaya sales service and it started cooling properly. But the problem is that the gas leaked again in 1 week only and again I took it for repair. Disgustingly there were roughly 5-6 leakage in it's pipe. I again got it repaired. And it started cooling properly. But after 2-3 weeks again there were 10-15 leakage in it's pipe. I got screwed up. Actually it's pipe is quite thinner than the standard AC pipes and not durable. It's very fragile and of low quality. I got frustrated and expecting from Vijaya sales to take my concern seriously and provide me some durable solution as they have sold a low quality product to me. I have purchased order receipt.