[Resolved]  Vijay Sales — ac not working properly

Address: New Delhi, Delhi, 110059

Not cooling. Showing error e1. I have bought a voltas window ac from vijay sales on 28/5/2017 and it was installed after 3 days. Between 15 days the ac was started showing problem. I complained the issue and after a week the a technician visited and said there was a problem with its pcb. After 10 days pcb was changed but problem of cooling and showing e1 was still there then again pcb changed but even though the issue was still there. I called them many times but there is no solution. They just making me fool and playing among each other. They are not replacing the ac. Its been almost 3 months i have complained. I need either replacement of the product or product refund.
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Aug 9, 2021
Complaint marked as Resolved 
Vijay Sales customer support has been notified about the posted complaint.
 
2 Comments

Comments

Dear Avinash,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Dear Avinash Shrivastava,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

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