Vijay Sales Complaints & Reviews

I brought washing machine on 28th june still not got demo, Sales executive calling me today I am coming.
Still he not reached my home. Very pathetic service.

i have a question does this website atleast looks forward towards these complaints or its just another government scheme of making money only my making this website.

I purchased Godrej Friz & Philiphs LED TV from Vijay Sales Kothrud Pune on 28/7/13, after following up for 4 days the Philips TV person came and installed the same, but for the demo of Godrej Friz no one has came till date, i have follwed by calling customer care & the answer only i got is that it will be done as sson as poosible, so this is very pethetic service i am getting from Vijay Sales.

I had purchased a godrej refrigerator on 20th July 2010.It is a double door, since four days I'm calling your customer care helpline to send me a soft copy on my email address which I had provided them but still they have not sent me the soft copy. I m in a big trouble my fridge is down since last five days. The godrej people are not ready to help me without the bill please send me a soft copy of my bill. I am not at all happy with the service you have provided.

The warranty period for a laptop is 1 year and this is provided by the manufacturer of the laptop, not the distributor. It is common knowledge to preserve bills of products purchased as you would need to furnish the same to the service centre as proof of purchase.
Speak with the authorised service centre and they would be able to resolve the issue.

ELECTROLUX MICROWAVE OVEN EM25EG90SS — POOR QUALITY AND POOR CUSTOMER CARE

I had bought an ELECTROLUX MICROWAVE OVEN EM25EG90SS on 15.11.2008 from VIJAY SALES, GALLERIA VASHI.After 10 days and repeated followups one technician came to my home for demo.The fuse was tripping and the oven body was overheating.Without getting customer signature on the demo receipt he left.
Today after around a week of follow up I took the oven to M/s.Vijaysales and they were not ready to take the material back also the Electrolux technician made false remarks of visiting my house thrice .He also said he had given me demo three times whic is absolutely wrong.
I am not feeling safe to use this machine anymore as I have serious concerns abt the quality of the material as well as the trustworthiness of the staff.Customercare dept should understand the concern of the customer rather than convincing him with a substandard material.
As a customer i felt more humiliated by their treatment rather than loss of my hard earned money.
I even offered them the oven to keep as a demo piece (without any refund)at there showroom bcoz of the fact that the very sight of the material in my home shoots my Blood pressure.
I have learnt my 2 mistakes
1.Wrong make.
2.Wrong shop.

I also had similar experience.I bought a WPL 340 DLX Whirlppol Fridge from the Vijay Sales Galleria, Vashi on the last Akshrara Tritiya day ie 28th April, 2009. The fridge was delieverd on 30th. On ist May, the Company representative visited my house for service/demonstration of the Fridge.He advised us to get the Fridge replaced as its door as well as the gasket are bent. So Fridge door does not close automatically. I contacted the Vijay Sales Manager Mr Milind after lots of queries and rude talk from the sales/service employees. He has agreed to check up the stock position and replace it after two or three days. He advised me not to use the Fridge in the meanwhile.

Customers are advised to take due care before purchasing FMCG items from Vijay sales. Though their prices may be competitive, their sales-service arrangements are poor and the staff are rude and discourtreous.

I am not sure abt the aftersales services yet but the services nevertheless are so pathetic, I am wondering what will happen afterwards. I purchased 1 ton Videocon AC and specifically requested the same to be delivered at my premises after 2 days. The delivery person called me on the designated day and confirmed that the AC would be delivered in about 2 hours. This was 6.30 pm. At 9 pm I called up this person (Ganesh) and he told me that he was in my locality and delivering a Fridge at a place very close and his next destination would be mine. When I again called him at 10 pm, he simply disconnected my call. When I tried again at 10.10 pm, he said that his people could not find my place and they will deliver the goods only the next day. It was really frustrating and disgusting for me as I had taken the pains of takng a half day from office to deliver documents in order to ensure that the AC reaches my place on time. The mechanic was supposed to be there to take measurements and commence work (framing of the window etc) on the next day and all of it was washed down the Mumbai gutter by this sonofa[censored]. I called VSP vashi next day and got a very cold response and I di not know even now as I type the email as to whether I will ever get the goods I purchased.

I completely agree with the above statement.

Do not buy any thing from Vijay Sales corporation, Vashi or any other place.

There service and customer care is pathetic. They are only intrested to sell the product.

Once you make the payment, they will not even look towards you.

vijay sales people are the liers ...who just know how to fool the customers...yesterday I booked

refrigrerator and mixer from vashi...saying clearly that I dont want display peice...but

when I received delievry both the item were display pieces...I was having dinner with my

family so I didnot check properly...In the past I had good experience with Relience digital

and Croma...so thought you will provide me the same but now when I unpacked mixer, one of

the jar has mosquito inside ..and switch was at second state...and with refrigator it wasnt

properly packed...the delivery boys unpacked it outside of the house and took refrigator

inside room but it was a display piece...so their service is just unreliable...
this whole experience wid them was horrible n their people r just unproffesional..
made bigger mistake by taking decision of goin their.. REquest all others not to repeat this mistake.

I totally agree. Never buy any product from vijaysales. They are liers. I had purchased Whirlpool Refrigerator on 3rd Dec. 2009 (From Vijay Sales, Ghatkoper, Mumbai) and there is problem in the door. I had given complain about it 1.5 months back (Complain no. MB [protected]) and service engineer told at that time, the door will be replaced in 3-4 day (Refrigerator is under Warranty period). But still it is not repaired yet. Each time when we call them the answer given is "it will be repaired in 3-4 days". I must have called at least 8-10 times.

My dear, why did you not take the matter to Consumer Court? Un logonki pant nikal jayegi. I took a 32 inch Videocon LCD and it stopped working within 10 days, I screamed blue murder. They replaced the piece. Again within 15 days, same problem. This time I called the Country Head of Videocon Service division and gave him a piece of my mind. Third TV came within 24 hours with a brand new Reebok T shirt.

i fully agree. i have paidmoney for 32 inches LCD and paid hard cash. The TV has not yet been delivered. The call centre is not responding Galleria Mall vijay sales does not take the phone at all. Dont buy anything from Vijay sales.

We Recived 1 ton Ac 1day i Have Complate Ac Cooling Low.. Product faulty.

We Purchase 1 ton Ac Form Vijay Sale Navi mumbai.Ac not Cooling We Registered Complate in Vijay Sale Navi mumbai but We Are Not Getting proper Response from vijay sale.

I Agree...vijay sales should be banned

Hi Man,

I don't find anything wrong with the attitute of the sales man there in vijay Sales.

Although i find ur attitute a little odd..

You said that you are an MBA. I believe that you must be having a good knowlegde of Hindi. If the guy at vijay sales knew Marathi, he must have talked with you in it..But if he does not know Marathi... How is he supposed to talk?

And if you made an issue out of nothing, while knowing hindi, then it is a gross mistake on ur part..

Also as an indian citizen, you must learn Hindi, rather than clinging to ur regional languge and finding faults where actually there is none..

I'm sorry to say that people like you divide our country in the name of region and language. I don't find ur attitute any different than Raj Hitlar Tahkaray who always does the politics of hate..

May God save us from people like you

I totally disagree with this gentleman's view. I feel he is insane. Hindi is not a foreign language. It is the language which has been keeping each and every Indian united. I think nobody should reply to this email. There is nothing much to discuss on this issue.

We are not sitting here to reply to such stupid complaints, we are unncessarily raising the topic for discussion. He says he is a MBA i doubt if he has gone to school. One can see that from the way he expresses his anger.

Insane complaint, I don't think I am doing any good by replying to this complaint or putting my opinion on such stupid complaint.

I would suggest others also not to put any reply. Why waste time

I was thinking to visit Vijay sales to buy some electronic product but now i saw this complaint & decided not to visit, since the sales executive of Vijay sales not speak Marathi

You are baised towards marathi & what you say so called learned in College.. beta Job karna tab ye attitude dekhana.

What is wrong in this complaint? A person staying in Maharashtra does not know Marathi and you are accepting that? Had you been in Tamilnadu or Karnataka or even in Gujarat would you have said the same thing? The natives there ensure that you learn their language. You would not be appointed in the first place if you do not know the local language.
Another thing, before changing some one's name try to even come near to his stature.
If you are from Vijay sales, the biggest mistake from your end is you are fighting with your customer who has a power by virtue of his mouth that would put Vijay sales in bad taste.
May God save Vijay Sales from employees like you

I totally agree with Mr.Sameer.The sales personnel should always be accustomed of the regional languages in field of their operations.


I averse to the fact that instead of getting other person who speaks marathi, that gentleman was giving 'GYAAN' on benefits of national language.lol

First of all there is gross conception that Hindi is a national language and i think this is propoganda made by the corrupt politicians of north india.Neither the Constitution of India nor Indian law specifies a National language. Article 343 of the constitution specifies that the official language of the Union shall be Hindi in Devanagari script.
I am maharashtrian but when I worked in Gujarat I learnt gujarati. I truly respect gujarati language and i feel that u should learn the language of the state where u earn ur livelihood.

Dear Patil, Deshmukh and Garud...I am sure none of you have actually traveled...so that means as per the rule all Indians who work in US must know Spanish and English... English is ok but how about Spanish...its you does you sone or daughter ever staying abroad speak that? or when you are in China do you ever speak Chinese or Mandarin. The issue would have been if you did not understand Hindi and you call yourself educated? ...stop looking for problems in people for the sake of youur convenience rather accept them with more respect for the integrity of the individual who chooses to be an Indian in spite of being in different state and choosing to be in service for the people there. Given the liberty you would want to change the product display menu in a TV or Remote to Marathi, Bengali Gujarati too. Does buying the product from DASS or anyone else give you that (Assuming you are not buying any of the Indian Electronics 100% sure as mot of them are from abroad) ?

Dear George Cornard,

I would like to remind the word "Travelling"...when u are travelling English is considered a mode of communication...

But i[censored] are going to settle there for Job / Business; then u must learn the local language whether it is US or China or Maharashtra.

Travel to South India & Show me the guts to communicate in National Language / Try to make them communicate in Hindi.

hi Mr.Kaushik
I have been in south for quite a long time.So I know their attitude and faced the problems also.
My only question to you is if your neighbor has jumped into the well then you will also jump.If others are doing wrong so you will also do the same.Then whats the difference?
Whoever goes to south complain about their attitude just like you.So you want people who visit to MH also complain about their attitude too.
In India for every 20 km the language changes.So if everybody starts the same then how many languages you have to learn just imagine.I think you have a permanent job in MH so you dont care about others who are natives of MH and work in other states.

I just want to ask all the people in favour of this complaint that hw many languages do you know?Do yu know hw much time it takes to learn a single language and speak without grammatical error.
Languages are our cultural heritage.It takes ages for a language to develop.Dont use it as a weapon to fight.Just be proud that India is the only country where largest no.of languages are spoken.
Just respect every language and become an INDIAN

I agree with the opinion of Mr Sameer. Additional Vijay Sales sale all crappy things. I bought a Nokia handset with extra price of INR 400 with market price. On top of that the sales person sold me a open piece with duplicate data cord. I was not aware of the same thing but when my friend bough same kind of mobile he got original Nokia data cord. n these guys gave me the china one...i'll definatley not going or suggesting to use vijay sales in future.

i think for all this to end ..the places where there are complaints such as Karnataka or Tamil Nadu must be dealt with, i think personally the thought of not using or speaking Hindi as a means to stimulate their personal propaganda is absurd ...and only a force with considerable strength and fearlessness can banish that kind of behavior
if you talk about Maharashtra, mr.sameer is only in the minority of the people who think that Marathi is must or compulsory . ispite of that many (not all) non maharashtrians who have made Maharashtra thier home have learnt marathi from their day to day lives, not as a means to survive but as a means to make lives easier for both parties.
i think what people are really afraid of is loosing their ties and mother tongue, because more and more non maharashtrians settle in maharashtra(mumbai) these day s due to vast job opportunities .
even marathi people use hindi as 1st language when conversing with new people, buying food groceries etc.
hence these "minorities" that i spoke of earlier, think if other states are going to vast lengths to "protect" their heritage and language, why cant we?

I BOUGHT AN JUSER MIXE GRANDER FROM VIJAY SALES ( PRABHADEVI ) SIX MONTHS BACK THE BLAD OF SMALL CHATNI JAR WAS BROKE & THAT, WE R NOT UNDERSTAND HOW ANOTHER BLAD FIX THE JAR

SO PLEASE GIVE UR SOLUTION HOW WE DO THAT

& SEND UR REPLY ON [protected]@rediffmail.com

THANKS

REGARDS

TRUPTI

I Want Detail Location of VIJAY SALE in MUMBAI - FORT

Vijay Sales/ Microwave — NO service from Vijay Sales

I had bought an Electrolux microwave on 19th May' 2008 from Vijay Sales, Palm Beach Road, Vashi. After noting down my address and contact number, they had promised me that their executive would be coming to my house and giving the demo of the microwave within 2 days.

However it's 23rd today and inspite of repetitive followups no executive has turned up to show us the demo and we are in a dilemma on how to use the equipment.

Vijay Sales, Andheri Branch — No response from Vijay sales.

We purchased a LG microwave (Model no. MH3948W) from Vijay Sales, Andheri Branch. The date of delivery was[protected], Order number : 03-AN10-08S0581.
At the time of delivery we were assured that the their technician would come and set up the microwave at our residence. We were also assured that this would be done within 3 days of delivery.
It is more than 7 days now, and yet there is no sign of the technician at our residence. We filed a complaint with Vijay Sales complaints department, complaint number, 0810-D150231, on Sunday[protected]. Again we were assured of service the next day.
Every time we call up the Andheri branch of Vijay sales, we get a standard response, that the technician would be coming the next day.
The installation which should have been done in 3 days is still pending after 7 days.

Srinivas Institute of Management Studies, Mangalore & Srinivas Engneering College, Mangalore have nearly thousand computers & all the students are also compelled to by laptops from the College at higher price. All of them run on piorated softwares of Microsoft. Is it fair on the Management?

Vijay Sales /Samsung AC — Bad Service and Liars

I purchased a Samsung AC and paid through my debit card up front with a written advice that the AC would be delivered the next day.
After calling them and visiting them a waiting they told me that it would be delivered the next day.
Till now i have not recieved the AC.
I was a regular customer of Sumaria but this time i had decided to go with Vijay Sales; but i found that it was a very wrong move.
Known devil is better than the unknown.

I would say Vijay Sales lacks in all respects.

Dear Sir/Madam,

I Have taken one Laptop Compaq Presarion Model No F733AU Serial No CNF7484ZRN from Vijay Sales ( Vashi Branch)on April 10, 2008 and on the Laptop it is written that it has one Year Warranty.

I realised that when i press the Caps On button the LAD light was not coming on so i thought to visit the service centre as the Laptop was under the warranty period ( Within year )

On April 07, 2009 i went to HP Computers Service Centre ( Simtech Computronics (P) LTD. Sagar Tech Plaza, Andheri Kurla Road Sakinaka Mumbai
telephone no
67260005/6/2
67260022
67260000/03/04

And on April 07, 2009 at 06.35pm I met an Engineer Mr Prem Sohal and told him about the complain that when i press the Caps On button the LAD light was not coming on and Mr Prem Sohal he started the Laptop ( Put ON ), and advised me not to use Windows XP as this model works well with Windows Vista. Mr Prem Sohal he removed the Battery, Ram, CD-Rom Drive, Hard Disk and noted down the serial no of each part which he removed, And noted down on the Service Call Report under Token no 85 of which i havw a copy, And i was informed that this Laptop is out of warranty and the warranty period was expired on February 26, 2009 and there is something wrong with the MOTHER BOARD as to why the Caps on light is not coming on. And they could not do free servicing for the laptop as it was out of the warranty period.

I showed them the receipt of the Laptop which i purchased it from Vijay Sales on April 10, 2008 Invoice No 78377 and still the HP service centre people said that as per their records the Laptop is out of the warranty period and they cannot do free servicing for this machine.

I took an acknowledgement ( signature and stamp )from the HP service centre that the laptop is out of warranty period.

That evening i reached home at around 9.00 pm and didnt even clicked to check the Laptop whether if it is working properly or not. But the next day when i try to put it on it was not getting on the screen is totally blank ( Black Screen )( I believe that the Service Centre Engineer Mr Prem Sohal did not fix the parts properly which he removed while he was checking as to why the laptop is not getting ON.

I am mentally disturbed by such attitude expressed by one of the reputed company. As per the guidelines, I being a customer is entitled for a year warranty from the date of purchase and not from the date when the laptop was delivered at vijay sales for sale.

Also I couldn’t access my mails & other activities were delayed due to improper fixation of the parts by the HP service engineer.

I now have to consult them again for proper fixation, which has delayed my activities. I have been harassed to visit them and this involves cost (travelling & restoration) which the company stated that I (Customer) have to bear.

I am writing to seek justice & want the laptop to be serviced as the same is within the one year warranty period ending on April 10, 2009.

And also I need compensation from HP i.e. an increase in warranty period by six months & free servicing during this period.

Expecting a favourable response at the earliest

Thx & Rgds
Nitin Gaikwad
CELL NO. [protected] & [protected] & [protected]

i bought a washing machine of lg 6.5kg automatic on 11th April 2009 but the piece was damaged n not in working condition though the piece is replaced after 10 long days after calling 10 times still they have not send a person for demonstration . we have lost our faith with vijay sales. its a worst thing we have experienced that this big name have no communication with the compay of which we bought the product.whenever we call vijay sales will say let me check, or u have to talk with service centre or with lg toll free no.once u sale the product your duty is not over u should call n check out whether that product is working or demo done or not, etc., our whole society have lost faith with vijay sales. whenever we call they answer person will come after 3days or 10days or after a week. very weak communiation is there, no one is bother once the produt is sold u r not concerned with it .
Expecting a favourable response at earliest. no thx no regards. send demonstrater at earliest otherwise take ur product back refund our money back with exchanged washing machine.
SNEHAL MISTRY.

TATA — Cdrom not working

Dear Sir

I have Given A CDROM FOR SERVICE BUT I HAVE not Recieved My CDROM Back Can You Please Solve My problem

Hi all,

I dont have any complient on Vijay sales. But i had good trust on Vijay sales. I read all above complients. Actually i had a plan to Buy new laptop from vijay sales.now it seems that i lost my faith on vijay sales...i dont understand what should i do in this case.

Thanks,
Nelson Mathias,
Vijay sales regular customer

My father (aged 68yrs) had purchased a LG Refrigerator in Oct 2008 from Mahim (sitladevi branch) which was defective (light problem) he has gone personally to the store many a times to complaint but in vain. I have complained several times to the Vijay Sales Customer Care services - the customer care officers are only good telecommunicators but no further action has been taken till date. I had a great liking for Vijay Sales services and products, and I have all my electronics from Vijay Sales. Henceforth, this type of behavior has left me to say a big NO NO NO to any of the Vijay Sales products. Now since the business has expanded tremendously this letter of mine will go in the bin for sure with no action, but the news will spread that Vijay Sales products and services are absolutely horrible. It is next to the ICICI Bank services.

My tel no. :[protected] Cell No. [protected]

I agree. When I compared prices, VSP is bogus. Sumaria quoted a much lower price and the delivery and commissioning was very quick. Croma is another reliable place, but much more expensive.

Samsung / Hard Disk Drive — Pathetic Service Experience...!!!!!

Dear Sir,

This is with refrence to the following work orders,

1. 40GB IDE HDD (W/O:[protected]

2. 80GB IDE HDD (W/O:[protected]

Same has been given to Samsung Service Centre, i.e Express Digital Systems, Mumbai. on 10th Oct 2009 for replacement.

Till now i haven't recived any update for the same, infact i am keep tracking Express Digital people for immediate replacement.

They are really hopeless people, i am wondering after repeated complaints why you people are not taking any action on them, its been very unpleasent & irretating experience with them while submitting the HDD.

Person at the counter was not aware of the product, refused for replacement, saying the HDD model doesn't belong to samsung.

After a big fight, agreed the HDD belong to samsung & is under warranty. Now its been more than a months i haven't recieved my replacement.

Kindly Help & resolve the issue at the earliest.

Thanks
Shifa Siddiqui
[protected]

agree with this 100%.
i brought voltas a/c 2 ton. not working.
brand new a/c which has gas leakage issue. they say they will the gas and give to me.
Do I need a repairing on a brand new stuff to make it work?
Any way I kept it a box and will be sending very soon to voltas // vijay sales.
Any change in the status i will update here.

dont purchase anything from vijay sales maine ek fridge lia tha mahim branch se lg 278vt jiska prise mujhe 19500 bataya tha diwali offer aur exchange me 2500 less kiya tha 16700 somthing me parchage kiya in nov 10 jiska prise list 17020 somthing hai yijay sales thag hai i am going to consumer coat.

I bought a Samsung 40 inch LCD TV worth 50, 000/- from Vijay Sales on 14/11/2010. In a week's time I bought Tata Sky DTH Services for the said TV. It was then realised that the TV set is faulty as their was no picture displayed on the screen. Earlier we thought that the problem would be with the Tata Sky Setup box but after testing the same with the another TV set it was perfectly working fine. We logded a complaint about the same in vijay sales as well as with samsung. After 2 days the service engineer came & tested the TV set. He said that some part of the screen display is damaged and need to replace that part. I instructed him not to replace any part but to replace the whole TV set as it was not even 1 month old. I was told that within 8 days I would get the replacement but till date I have not recd any calls from anyone. In fact I am been made to call up at Samsung & Vijay Sales Customer Service Centres to know the status.

PLS PROVIDE ME THE NEW TV SET AS AGREED, ASAP.

I am sick and tired of doing any more follow ups with anyone now.

If any senior authority reads this mail, I request them to take these complaints very seriously as it is impacting the trust and belief of th customer in the brand name which might spread negative feelings among the prospective customers.

Samsung — hard disk drive

i have taken a samsung HDD 320 gb. from the shop but that disk is not workinkg.but my HDD is having a warranty period,& i have given the disk for repairing before three monts. now what should i do actually i am annoying.
no is SCH -S2FZJ90Z815119
MY CONTACT NO:-[protected]

Dear Sir/Madam,
I have bought a LG Refrigerator Model Code LG (GL 274VTG5 Pink Tango) from Vijay Sales ( Charni rd Branch)on May09, 2011
I work for TCS. Due to some reason I was unable to answer any calls during office hour. That time delivery van guy called up from no #[protected] which went unanswered by me.

Let Me tell you that Vijay sales do have my home contact no for followup.#23718667

When I was free I called up the same no at 5.30PM on 11th May 2011. However the driver was searching the Landmark J.J Hospital for my address. Let me tell you the address which I have provided to Vijaysales.

161/44, 46 Princess Bldg,
2nd Floor R.No 44-46
Opp J.J hospital, Mumbai 400 003

My address is prety much simple to understand and deliver the product. Landmark is J.J hospital which is Asia's largest hospital. What else you want as a landmark.

I left from my office from Goregoan and reach Vijay Sales at 7.10 PM on 11th May, 2011. The Manager Mr. Sharma was not at all helpful and said delivery could not be possible by today and it will be done by next day thats 12th May, 2011.

Due to the Kind of helpless response I have cancelled my Order.

The reason why I want the same on 11th May is that I have some family function the next day.

Thanks to Vijay sales for not delivering the said details on time and distroyed my day.

Very much dissappointed by the way Vijays sales took 2 days for delivery and not delivered what is promissed.
LG such a nice brand has association with its partner Vijay sales is an abousule shame. VijaySales is contributing towards the negative publicity of your brand believe me for that.
This is a complaint to your good office with respect to the service I have receive when purchase your product from Vijaysales (charni Road)

My Ref Code is GL274VTG5PT App Code 2854003 DP -2940
For your information due to this I have already cancel the same order and for sure not going to visit Vijay Sales for next time.

Vijay Sales reciept no 05-ON05-11SO 739
Date :[protected]
M # 4556804

Partly financed by Bajaj Auto Finance form # 1523975


Thanks for your support and help in distroying my dreams.

Sohail Cutchi
BB&T - BPO-CFA - OFFSHORE
Tata Consultancy Services
Ph:- [protected]
Cell:- [protected]
Mailto: sohail.[protected]@tcs.com
Website: http://www.tcs.com
____________________________________________
Experience certainty. IT Services
Business Solutions
Outsourcing

LG AND VIjay sales — Defective microwave

I brought LG microwave on 14 mar 2011 vijay sales. Turntable stop rotating after 5 min. I complained to lg and vijay sales but noone responding. I want to complain against vijay sales for giving me defective piece.

your person checke the problem. he replaced the battery. still the below problem is facing again

I purchased marvella purient 8 months before, now it getting overflow. pls solve the problem
my customer id no [protected]
my mobile no [protected], [protected]

thanks
sameer arya

Date: 06/09/2011

To,
Vijay Sales,
Tanai Planet, Babhola Naka,
Vasai (W),

Subject: Complaint received on Purchase of Onida Microwave 20CJS26S G211G01907 Code: [protected], Date:07/08/2011).by Mrs. Stella Dias

Respected Sir/Madam,

We have received the complaint from Mrs. Stella Dias who is the resident 404, 4th floor, Rajhan’s Complex, Near Gonsalo Garcia Church, Vasai (W). This Complaint is against Vijay Sales that she has purchased a Onida Microwave 20CJS26S G211G01907 Code: [protected] Date: 07/08/2011 which is not working properly from the time it has been purchased.

According to Mrs. Stella Dias, after complaining 7-8 times, she has not received any service from the company. It was told to her that the technician would come on 1st September but no one turned up and then they told again the concerned person will come on 3rd September but no one came and then she was assured that the concern person will visit on 06/09/2011 but so far no one is come and they are not picking up the calls and even if they pick up they keep on telling we will call back in 10mins but no response.

So We Request you to take the necessary action at the earliest otherwise we have to take this complaint
to the Consumer Forum, So Please look into this matter at the Earliest.


WE NEED AN URGENT ATTENTION & ACTION ON THIS MATTER AT THE EARLIEST.


Waiting for your reply on Urgent basis.

Thanking You,
Yours Faithfully,

Mr. Hiten Mehta
Gen Secretary (North Central District)
HUMAN RIGHTS MOVEMENT OF INDIA
Miraj Metals,
601 Cello Plaza, V. P. Road, Vile Parle (W),
Mumbai 56. Ph: 26110761/62

Samsung Side by Side refrigerator — Not bother to provide demo even after three day continuous follow up by calling Care care

I have purchase Samsung Side by Side Refrigerator on 27th Oct 2011, from PAI International - Rajajinagar. I repeatedly called to Samsung customer care center for the demo. Till today (i.e., after 3 days)Technical team from Samsung have not attended to provide demo on this product.

Being a big brand they are very poor in providing good service to customer

Big brand should not be meant only for advertising. Big brand name suits for the companies which satisfy customer need .

This is the first Samsung product I purchase and this will be the last product too. Even I advise my friends and colleagues too

Thanks Samsung

Thejesh.V

Vijay Sales Ahmedabad. — AC Product & Services

I brought ONIDA make AC from VIJAY SALES,AHMEDABAD. on 17.03.2011.The installation was not proper from starting and problem was also there in AC.
We are not getting satisfactory performance from AC.Neither VIAJY SALES nor ONIDA take any action to short out the matter and not providing proper services.

I feel there is a problem in the AC so,I want immediately replacement of ONIDA AC from VijaySales.

Regards,

Mukesh Banker
Mob.[protected]

My self Rahul Deshpande from Pune iam a Finance Head in Cummins Ltd.I Purchased a Hitachi Air Conditioner from Satara Road Vijay Sales Branch
these people convinced me that the AC installation will be done and charged me the installation amt.The installation person fro hitachi came and installed the AC in such a bad way that the entire wall had a big hole and was not packed.We informed the branch head of Satara Road Pune he did not even revert back nor an apology came from his side.We are very upset with the service of Vijay Sales & request all you customers not to purchase any electronic fro Vijay Sales my trust is completely gone towards Vijay Sales once again let me tell you people that your company should not last for long.

Rahul Deshpande,
Pune
[protected]

Once sold they don't bother
My complaint doesnt even figure in their list and each time i was told to file fresh complaint and that manager will call back . still waiting. BETTER TO BUY STUFF IN OUTISDE MARKET AS REALLY NO DIFFERENCE

Vijay Sales — samsung ace plus

Mene ek month phale new ph parches kiya uske bad mene ph chak karvYa usne kaha ph gery ka he vijal selas wala gry ka mal bechta he koi ans nahi dete he .kya karu

FROM BINOY A.CHAKRABORTY-MIRA ROAD. PURCHASED OG AIR CONDITION 1.5. TON AT THE COST OF RS.25000/- FROM VIJAY SALES, MIRA ROAD BRANCH DATED 17.4.2010. IT HAS STARTED GIVING ME PROBLEM RIGHT AFTER ONE MONTH. AT END OF THE YEAR THERE WAS A GAS LEAKAGE.NOW IT HAS STATED MAKING NOISE, UNBEARABLE NOISE.
M/S. ETA GENERAL P.LTD.EXECUTIVES DONT RESPOND TO MY PHONE CALS.
PLEASE TEL ME WHERE SHOULD I GO. SHOULD IT BE SCRAPPED AFTER AT THIS. STAGE. WHO WILL BEAR THE COST????

CUSTOMER
BINOY A.CHAKRABORTY
main id:[protected]@rediffmail.com

hi
i think vijay sales is not interested for their customers at all..their only intention is to sell products and cheat them and earn money...very very bad service from vijay sales customer care and from service center ..they can only make fools to the customer.. i hve purchased F N D home theater from vijay sales from the last ten days they are making me fool and giving wrong information's...they transfer my call to some other department and keeping me hold. and give wrong information's ..no one is bothered...if any senior manager or any responsible person is reading this complaint...i request you to please look in to this matter


regards

vinod shetty [protected]

I am a regular customer of Vijay Sales Mumbai. Many items I have purchased from Vijay Sales and there was not a single complaint. But in Sep/October 2012 I purchased one laptop (dell inspiron) worth Rs.46000/= suddenly in January 2013 its all the USB ports stopped working. As per the directions I have contacted dell support. Finally one day dell person told me that some part is to be replaced and it will be done within two days...then..net day...then next week...and so on. Finally I asked them to replace the system. Initially the concerned person in Vijay Sales and the dell person were reluctant to accept it, but finally when I said that the matter will be taken to the court, they replaced the system. But I am very sorry to state the condition of service provided by the DELL and VS...within 24hrs. of purchase of the(new upgraded) system I found that its CD ROM is not working...again same process...part will be changed...part not available...revised date..and so on. .The concerned sales man in VS is not able to give any reply. First of all this is the question mark on the products of DELL. Even it seems that in the new case the faulty system was packed without proper inspection and they have found VS as one of the outlet to sell their faulty products. Hope VS and DELL will take note of it.
Regards
NARESH CHANDRA
[protected]

I am one of customer of Vijay sales (Thane) i have a very bad experience from vijay sales before 6 months i purchase one A.c. from LLoyd rs. with 5 year warranty free service this ac is very good in only 10-12 days. after that the ac is not working properly we booked complaint 10 times then they send boy to wash the machine and the compressor is working only 2-3 days we bear this problem. In Lloyd her customer care dept. some leena madam and suhas, Mr. jahangir told us we will send some with in 24 hrs but 2-3 days continuously complaint no person will come like apply apply no reply very bad vijay sales and very bad the LLoyd.
R.K. Machine Tools
25955287

Vijay sales in ulhasnagar give poor service to me .15 oct 2013 I bought TV from vijay sales .no one can 8 days left but no one come to fitting my tv.

I have purchased 47” LED of LG vide your bill No.16-MR08-13SIAOUF 160 dated 18th August 2013. I Finalised the the product after seeing the specification sticker on tv which showed me 3D tv with Magic remote and As per sticker of the product you have to provide 3D remote, 3D Glass & Magic Remote which was not there in the box. Moreover when your person delivered the LED, almost everything is in broken seal condition. It is almost 2 month since I am following up the issue with your sales person. Unfortunately I have not received proper response from your side. On my continuous follow up, your sales person has lodged complaint on LG care on my behalf and when today the technician from LG inspected the LED he confirmed the mismatch of the product with its description. Now you are left with the only option to replace the product and provide me the proper product. I am fed up of the follow up. I have bought the product from you because of brand image in the market but I am sorry to say that the level of response you people are giving is highly disappointing.

I am also attaching the pic of your tv which clearly shows that this tv is 3d, But this is non 3D tv (as the lg person told me). This is possible in case your mira road branch has provided me the open and used product or this is the practice of cheating the customers.

I was having an option to stop the payment of this product but i am not doing this because i dont want to cheat any body and i am clearing each and every EMI.

I request Mr. Nanu Gupta & Mr. Ashish Gupta to personally look after this matter

Vijay Sales — Installation

Lassy sarvies vijay sales in Hadapsar branch
My name is prakash Nagarkar i have parches PANASONIC AC (CS-UC12QKY2)in 27/04/2014
Today 3/05/2014 not instollation
customer care giveing me ans par day difrent rejan
I am not satisfied vijay sale sarvies
plz help me
[protected]

Lassy sarvies vijay sales in Hadapsar branch
My name is prakash Nagarkar i have parches PANASONIC AC (CS-UC12QKY2)in 27/04/2014
Today 3/05/2014 not instollation
customer care giveing me ans par day difrent rejan
I am not satisfied vijay sale sarvies
plz help me
[protected]

Lassy sarvies vijay sales in Hadapsar branch
My name is prakash Nagarkar i have parches PANASONIC AC (CS-UC12QKY2)in 27/04/2014
Today 3/05/2014 not instollation
customer care giveing me ans par day difrent rejan
I am not satisfied vijay sale sarvies
plz help me
[protected]

Delivery not come date has given on 26 June but but noo

I had purchased HP Laptop 15BS661TX (CND7469JLQ) on 21st April, 2018 from Vijay Sales for Rs. 40990 (paid Rs. 12990 and balance by HDFC loan)vide bill no. V.No. 108-R-SIF-426.

After 1 Month on the keys came out and we complained about it at the store, but they told us that we have to pay for this.

How can the key come out, this means that Vijay store is selling defective pieces.

I had purchased HP Laptop 15BS661TX (CND7469JLQ) on 21st April, 2018 from Vijay Sales for Rs. 40990 (paid Rs. 12990 and balance by HDFC loan)vide bill no. V.No. 108-R-SIF-426.

After 1 Month on the keys came out and we complained about it at the store, but they told us that we have to pay for this.

How can the key come out, this means that Vijay store is selling defective pieces.

Two Days No delevery No phone rece.

They are a pathetic lot. A Samsung A.C. was bought by me on 11/10.09 with a promised delivery on 12/10/09. After numerous calls and false promises of the delivery tempo being just half hour away, I have not received the A.C. TILL DATE.

The idea of buying it for Diwali is neutralized.

Vijay Sales has become too big for its customers. Please also complain to the brand manufacturers so that they know how their distributors/sales agents are destroying their brands!

K.J.Patel

Vijay Sales — symphone cooler

Symphone Cooler D 12 pump not working

HI,

MY NAME IS ARUN HARCHANDANI. I AM RESIDING IN THANE THE REASON TO LAUNCH THE COMPLAINT IS WRONG COMMITMENT FROM THE EMPLOYEE OF VIJAY SALES NR TEEN HATH NAKA THANE WEST.... THERE IS A GIFT (OVEN) WITH 29 INCH TV SETS ONIDA BUT VIJAY SALES IS NOT READY TO GIVE THAT,,, THEY ARE JUST FOOLING AROUND... BESIDE THAT I HAVE REQUESTED THEM TO SEND A REPRESENTATIVE WHO CAN GIVE THE DEMO ALSO BUT THERE IS NO RESPONCE FROM THEM..... ONCE IF THE PRODUCT IS SOLD THEY ARE NOT INTRESTED FOR THAT....

I want a laptop for Personal use on EMI Scheme Please contact me for Details...

jftjgvjhu bvfgujyh

Please see the mail

CONTACT THE GLOBEX COURIER COMPANY EMAIL FOR DELIVERY OF £500, 000.00{CPEL/OWN/4269}‏‏‏‏‏‏‏‏‏‏‏&rlm...⇄
Wed, 17 February, 2010 1:55:13 PMFrom: Yahoo Msn Lottery Company <[protected]@hotmail.com> Add to Contacts
To: [protected]@yahoo.in


[protected][protected][protected][protected]

CONGRATULATIONS !!!

YOU WON £500, 000, 00!


YOU HAVE BEEN ANNOUNCED AS ONE OF TOP 5 LUCKY WINNERS !!!


Yahoo/Msn Lottery Incorporation
Baley House, Har Road Sutton,
Greater London SM1 4te
United Kingdom.

SEND YOUR FULL DETAILS TO E-MAIL BELOW.

DELIVERY DEPARTMENT CONTACT INFORMATION
YOU ARE ADVICE TO CONTACT ADDRESS BELOW.
DESPATCH OFFICER:Mr.Andrew Leckson

EMAIL:[protected]@yahoo.co.uk

Telephone Number:+[protected]/+[protected] /+[protected]

Dear Lucky winner "S.SHANTHI"

Accept our sincere apology, for the slight delay in responding to your mail, it was an outcome of the processing of your winning documents.
We wish to congratulate you once again on this note, for being part of the 5 winners selected on this month.The Microsoft Windows Live felicitate with you and your family.This promotion was set-up to encourage the active users of the Internet Microsoft aWindows.

Hence we do believe with your winning prize, you will continue to be active and patronage to the Yahoo/Msn & Microsoft Windows.I wish to formally announce to you that you have successfully pass the requirements, statutory obligations, verifications, validations and satisfactory report Test conducted for all on line winners.

A winning cheque has been issued in your name by the Yahoo/Msn Lottery Incoperation board and also a certificate of prize claims will be sent along side your winnings cheque.

You are therefore expected to contact our affiliated delivery company(GLOBEX COURIER SERVICE COMPANY LIMTED)department in which your winnings cheque has been sent to for delivery to your residence.

Do contact the Elite Courier company with the below contact information for further instructions on how to send the consignment to your location and the amount to be charged for the delivery.

Please you should also send a copy of your winning verification form containing your winning details down to the courier company for reference and verification purpose.

SEND YOUR FULL DETAILS TO E-MAIL BELOW.

DELIVERY DEPARTMENT CONTACT INFORMATION
YOU ARE ADVICE TO CONTACT ADDRESS BELOW.
DESPATCH OFFICER:Mr.Andrew Leckson
EMAIL:[protected]@yahoo.co.uk

Telephone Number:+[protected]/+[protected] /+[protected]


The Yahoo/Msn & Microsoft Windows lottery has discovered a huge number of double claims due to winners informing close friends relatives and third parties about their winning and also sharing their pin numbers. As a result of this, this friends try to claim the lottery on behalf of the real winners. The Microsoft lottery has reached a decision from headquarters that any double claim discovered by the Lottery Board will result to the cancelling of that particular winning, making a loss for both the double claimer and the real winner, as it is taken that the real winner was the informer to the double claimer about the lottery. So you are hereby strongly advised once more to keep your winnings strictly confidential until you claim your prize.

These are your identification numbers:

Batch number...YM 09102XN
Reff number...YM35447XN
Winning number...YM09788

This office will not be responsible for any outstanding fees. Services rendered by the Courier Company are to be paid by you and not the lottery board, for the fact that the lottery organisers didn't make any provision for any upcoming expenses, regarding delivery of parcel or any such.

Have it in mind that your won prize cannot be deducted from, this is because the total amount has been insured to the real value .This is to protect winners and to avoid misappropriation of funds.

Its is Expected that you add your IDENTIFICATION NUMBERS{CPEL/OWN/4269} as the subject of any correspondence with the courier company to ensure they respond in a timely manner.

I will require a concise update on proceedings with the firm as soon as you are in contact with them.If you need any assistance whatsoever, please do not hesitate to let me know.Do have a nice day.


Best Regards,
Mr:Moore Markland
(Events Manager)
Payment and Release Order Dept.


[protected][protected][protected][protected]
Hotmail: Trusted email with powerful SPAM protection. Sign up now.

I want to buy a Nokia Phone and a laptop together. Mobile is Nokia with full amount and laptop with half cash and rest on installment. please do contact me,

i want a laptop on EMI scheme from bhiwandi branch.please inform me.

Daikin ac installation

I purchased a daikin ac and was told installation will be done in 2 days. Now when we called after waiting 2 days. They say it will take another 4 days. This is totally unacceptable.