Mitsubishi Electric India Complaints & Reviews

I bought 1.5 ton split AC from Vijay sales on 12 June 2021

Mitsubishi sent team of technicians for installation at my home. Now within one year they did two services but didn't found any issues related to gas leakage. After one year it's been observed by the team that issue is identified there is no cooling due to gas leakage after registering complaint. Technician visited to my home & resolved the issue by stating comments that fitting was not done in correct way. Flearing Nut has been tight now due to which there was minor leakage in evaporator side earlier & resolved. I paid 4000 bugs just for technician fault. Its really pathetic service provided by Mitsubishi in the name of brand we are purchasing this product which everyone should stop. Customer is cheated like this way & there are so many people with whom I have connected having such cocerns which are not addressed by Mitsubishi

I registerd complaint on 04/11.2022,

but still problem not solved.its very worest service.

We are facing an issue with the product of mistubishi electric 1.5 ton ac.
on(03.09.2022). invoice no.1979.

AC is not working as it should. It is cooling the room at 16 degree temp. Even. Contact on
[protected]...

Hello team,

My AC has stopped working, not sure what is the issue.

Need immediate help.
Pls contact [protected] if required any info.

We bought Mitsubishi AC last year from Batala, India and since then more than 7 complaints have been raised on its functioning.. Everytime a technician comes and it works for 2-3 days and then it again stops working.

I have raised multiple complaints to Mitsubishi team, but either the person doesn't take call or they do a short term solutions which barely lasts 2 days.

I request you to please refund my money...

I purchased the machine and made payment on 5th of April. The machine is not delivered even after 3 months. No response to my complaint and poor customer care.

Sir
I have purchased an air conditioner ( 2 ton )
MISUBISHI -MS-GK24VA-DI
2007875T ID
2005501T OD from Shree Balaji enterprises near gole diggi, Bathinda on dated 12.06.2022.
Dealer informed me that company will provide FREE installation of the unit. He made the call to company office for installation of AC. When representative from Mitsubishi electric contact me to install the unit, he informed me that...

Dear sir,
I had purchased Split AC from himanshu enterprises, Indore (M.P)
Just after the purchase i was facing problem in A.C
it is not cooling and also making some noices.
after repeated complaint to himanshu enterprise and also to Mitsubishi technician Mr. Soni my issue is not yet been resolved
it has been more than 6 months, as we are out of patience no we want a readily replacement of A.C or else we will be forced to file a complaint

I have taken a VRV system from a dealer PRIME INC (noida) for my new residence which is under construction in Pitampura (HD-19) Delhi.
Mr Rakesh was very much available when he was punching order and at the time of advances as per contract terms. My nightmare started the moment low side staff entered my site. They created havoc at site started bullying other staff and vendors at site. They were doing wrong ducting and half work due...

Dear Sir
I have purchased AC in the year 2018 at Nagpur. AC worked properly for first 6-8 months. Later in 2019 in summer when I started it was providing hot air, I serviced it but to my dissatisfaction it did not worked and was still providing hot air. In 2020-21 I had to refill the gas the AC was throwing hot air but to the dissatisfaction still it was not working as was expected. Again now it is proving hot air and probably have to again refill gas for AC which seems very costly and information regarding yearly gas filling was not provided while purchasing AC. Also this is causing environmental hazards dur to release of gas in atmosphere.
Thus you are requested to please either repair the AC with immediate effect or better to replace the Unit immediately else I am forced to move to consumer forum Nagpur to get a relief.

Condenser coil fins heavily damaged.

I ankit mittal resident of sonipat, sector 15, have purchased mitsubishi electric ac, model number mugk24va on 13th october 2021 (The copy of bill of which is attached below). From the very first day it was not giving required cooling even on 17 degree & i raised complaint against this malfunctioning of the product by calling the service provider in chandigarh but, no one is ready to solve this issue and above all they harassed me by using...

Dear concern Singhal Agencies Vrindavan Providing very poor service Since AC installed not giving Colling blower is giving hot air..
When I contact store they said we cannot resolve your issue..and also they talk in very bad language..it's not acceptable at all ...
Kindly take appropriate action and resolve issue immediately...
M highly Dissatisfied ...

Regards
Parshuram
[protected]

Mr Madhu owner, he sent his service people to my house, they fixed nothing, service engineers even know about it, in my ac some chip is burned, they told that they don't have that electronic chip, they sent and tried outside shop, they didn't get it, and they told there could be some other issue too we can't figure it out, they asked 1000₹ has advance, i told 500, then those engineers told issue is something big, without that chip they can't solve it, i felt unsatisfied with solution provided, so i told solve it and get the payment... When I called the owner, he shouted so rude, that we need to pay if they come itself, even if they don't resolve the issue... Very unprofessional behaviour, should learn manage the temper, very very short tempered person, did't even give time explain, started shouting.. i felt very scared and uncertain, i just said is this the way you talk to customers, no one will stay with you sir... Please 🙏 train or remove such unprofessional from work...

Hi, I bought a Mitsubishi Electric 2 ton AC for domestic use and shelled out a lot of money for installation believing that the compressor needs to be set up on the terrace only ( as told by the salesperson), which resulted in higher installation cost and I came to know that there is no such policy later on, when I had to raise a complaint for my AC. The machine never worked properly and right from installation, we could not use it. Even to this date, I can’t sell it or use it as they keep on coming and telling me some spare is needed. And they do not procure spare parts on time. I have a useless machine, a faulty piece sold to me and I am fed up of all the mails and talking instead of getting use out of it. I should get damages for all the stress this whole exercise had caused me.

The dryer isn't working. Please repair it as soon as possible.

For ac I buy ac from Das Air Conditioning Pvt Ltd (Bapunagar, Ahmedabad) my model is Mitsubishi Split AC (1.5 Ton, 5 Star - Inverter) - ELECT MSYGN18VF

But das air conditioning Pvt Ltd shop worker is not fitting ac properly 1 night I star ac after I see in morning ac lock is brack I complain to das air conditioning Pvt Ltd his staff say ok I mail to company but 5 to 10 day not answer please to replacement to ac

This...

Order No -WS/EKM/20/06410/01/2020 dated--29/01/2020

I had placed order for supply, installation and commissioning, including supply of ducts and all accessories for following to be commissioned by Weather Solutions, Palarivattom, Kochi.

1. 4 TR Inverter Ceiling Concealed AC - 1 No
2. 1.5 TR Inverter Ceiling Concealed AC - 2 Nos.

The equipment was delivered at site on 16/07/2020 ahead of...

I wanted to buy a VRV unit for which I was guided to Mr. Sandeep Seth in Delhi. After speaking to him I sent him my house plan and he committed to revert with a solution within a day. I had been 24 days today and he has not reverted. Meanwhile I wrote him twice to remind him. But he is only asking fir more and more time.
It’s surprising that a company like Mitsubishi doesn’t have any proposable VRV solution or they have hired completely incompetent people who either doesn’t understand technology or are overloaded to sell.
If this is their presales competencies I have my doubt on post sale support