Vijay Sales — Cancelation of my product

Address:

Sector 11 vashi juhugaon landmark welcome super market

I have placed an order on 5the july of a vivo y91i phone worth of rs7990 online payment done but the very next day i asked to cancel this order due to certain issue but till date even after regular follow up they have not revert me on mail to for cancelation being a brand and so much it responsiveness from the whole department is not a good service mark please give me my refund and cancel my order no vs[protected]