Vijay Sales — damage on new product delivery

Address:

Ahmedabad, Gujarat

We purchase l g washing machine from vijay sales maninagar branch on 31.07.17. At a time sales, sales executive say we provided demo at your home but no one person come for service. When we open the product we found that the washing machine body was creak. We try to complain on company no[protected] on daily & continue basis but every time company no as a busy tune or not attending by company person. On 11.08.17 we success for adding my complain to company & company persion also come to home but they say it wiil replace after paying charges.
I can not understand that?
First you diliver damages goods?
No one your side representative come for demo.?
Your customer care number not connected or not reply by your attendant.?
You asking complain file by you after 10 days & we not consider.
We loss precious time, money, fate with company.
Bill no:[protected]si1346 date 31.07.17
Ashish bansal
Mob:- [protected]