Vijay Sales — defective carrier window ac delivered from vijay sales delhi

Address:

New Delhi, Delhi, 110092

I purchased an AC: Carrier Window AC Estrella Neo 1.5 Ton 5 Star through your company/store Vijay Sales at Delhi (Vikas Marg - Delhi 110092) on the date of 08/06/2019. Yesterday I have received a defective product from Vijay Sales, this AC automatically shut down in every 20-40 minutes then again need to switched off/on, this Carrier Window AC is very Noisy and very much vibrate on running. It's a useless product as I purchased it only 3 days back.
At the time of purchasing Vijay Sales salesman informed me that a Carrier representative will come for installation, but on the date of delivery 10/06/2019, a guy has came from third party AC service company (Siri Krishan AC Services) he did not install AC properly and even he don't know about the AC functions (Demo) charged Rs. 900 for the installation, the AC is very Noisy and very much vibrating. Then today (11/06/2019) I called Carrier customer care no.[protected] and they informed me that they don't have any information regarding this purchase from Vijay Sales. After that I go to Vijay Sales branch at Vikas Marg and your representative informed that the AC which is delivered to me was a defective one, this is my first and very bad experience with Vijay Sales really, it is very pathetic service that you guys are providing to your customer.