Vijay Sales — denied to sale | |||||
To whom so ever it may concern, I'm not a new customer of vijay sales, have purchased quite a few things in the past for personal and business use both as they offer a wide range of products with good prices but this time when i needed their help for my new house, i was really disappointed!! A new house as you can imagine needs a long list of appliances and other daily use items. When i went to purchase air conditioners from my local vijay sales (In vaibhav khand indirapuram) i was told that the payment and the product both would be done according to my liking. I had asked that the bill be made for a different address but the products to be delivered at a different address which in this case was very close to the store (Windsor park vaibhav khand). When i went for the final payment (Via cheque) i was refused over all my earlier agreements and told that they cannot do such deliveries and told me that i can go else where to purchase my things!! The gentleman who had agreed to all my terms and conditions was the sales executive mr. Ajay nagar who wasn't present on the day i went to pay for the whole purchase; had spoken to his senior mr. Ranjay (Sales manager). Mr. Ranjay also had said that he has confirmed the whole situation with his ca who had initially not agreed but later through a different thought process said yes to the whole thing!! In short i was denied the air conditioners which i desperately needed for my house warming pooja which put a huge kink on my d-day!!! I'm really disappointed with the way the staff behaved that day and i'm pretty sure of not recommending this particular store again to anyone. Was this information helpful? | |||||
Vijay Sales customer support has been notified about the posted complaint. | |||||
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1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East, Mumbai, Maharashtra, India - 400063
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