Address: | New Delhi, Delhi, 110034 | Website: | www.vijaysales.com |
We purchased a videocon led tv from vijay sales showroom at pitampura delhi on 04/04/2018.
The salesman, named shivam jaiswal assured us, that you'll be able to download & use all your apps from the play store.
I particularly confirmed about amazon prime & hotstar and he confirmed.
It wasn't so;
After our complaint, the mechanics made regular visits but couldn't find the reason.
Finally, some senior person came and told me that these apps won't be running on this tv, as this tv has only 512 mb ram.
It's a clear case of misconduct by misguiding and making false assurance to the customer.
The only purpose of buying a smart tv was to see the online shows & movies which currently are being seen on my phone on this bigger tv.
Which remains unresolved.
I told all this case in detail to the showroom manager mr. Nipun bhatia, and although he assured me a resolution but couldn't provide anything except assurances.
I have asked him to replace this tv with any other brand tv, where we could have this facility.
But still no action has been taken yet.
I therefore request you to kindly look into the matter and do the needful. Was this information helpful? |
They are nt gv us parfect response
That means vs s not selling good product
That vs only advetising it means A vs is fraud regardings for all types of vcon items...
Pls kindly note ...there r so many problems in my tv...
Thanking you