Vijay Sales — free product not delivered

Address:

400083

I have purchased ac from your sales office in r city mall, ghatkopar, mumbai, maharashtra on 18.05.2018. The wagner tower fan was free with the purchase of ac. The ac was delivered on 19.05.2018 but wagner tower fan was not delivered. They have told me that that will be delivered separately. However i have contacted vijay sales several times but not able to get the response from the sales team. I request you to look into the matter and deliver the product.

Details is as given below

Order no 112-r-sft 313 dated 18.05.2018
Name: kanaujia shivnarayan harishchand
Mobile no. [protected]