Vijay Sales — Harassment and bullying tactics, lack of customer service, incorrect pricing.

Address:

Mumbai City, Maharashtra

After purchasing a Russell Hobbs oven in good faith at the Linking Road branch I have been continually harassed by the team following a pricing error on this product. I specifically asked the assistant for the cheapest oven available and was shown the oven that I eventually bought. It now transpires that the ticket was incorrect and I am being hounded to pay an extra 3100 RS for your mistake. After several requests to stop messaging me on my personal phone number and use my email address I received the following text today: "Sir, I m sending my person at ur place to pick up the otg or to avoid this pls pay the amount at vijay sales" I made it clear in my email to the customer services department that I will not be inconvenienced for their mistake and will not tolerate this kind of harassment. If this continues then I will not hesitate it escalate my concerns to the highest levels.