Vijay Sales — I am filling this complaint regarding insurance policy of Vijay sales

I called Vijaya sales executive Delhi branch where I request to file a complaint regarding O general AC which I purchased from one of your branch in Delhi it's been 4 days your executive had not visited to resolve this issue and is this your 24-48hours policy what's the point to get insured our product from your end if this disappointed behaviour I will get in return I already told while filling a complaint that it's an emergency situation my mom just got discharged from hospital she feels suffocating please put my request on priority basis still your ignorance behaviour...I am literally dissatisfied with this behaviour it's better not to insured from your end I will not suggest anyone to purchase anything from your end because customer service of yours is literally third class..