Vijay Sales — late delivery of ac and misbehavior

Address:

MOTERA, Ahmedabad, Gujarat

I have booked Carrier AC FROM Vijay sales on 8 May 2019, they promised it will be delivered by 9 may 2019. On enquiry on 9th the head of delivery
incharge told that they forgot to put in our air conditioner. On 10 may also they didnt deliver the Air conditioner. I paid the amount in full on 8 th May and left believing their words. I called them many times but they just make fake promises and never deliver. Till now 2 days have passed and i have not recieved my product and they take full amount at time of purchase than harass the customer. They misbehave and blatantly say they forgot. This is the worst customer experience i had woth vijay sales ongc ahmedabad.