Vijay Sales — Lava mobile from very 1st day of purchase

Address:	Thane, Maharashtra, 401202
Website:	vijay sales

I have bought Lava mobile on 1st Nov 2016 from your outlet at vasai, very next day i came to your outlet to return the mobile, problems were battery was not getting charged & suddenly was getting switched off, your executives diverted me to Lava service station, this was not expected from your staff, we went to Lava service station, they didn't agree to replace the mobile & just formatted mobile & given back, after that visited several times to Lava service station, but the same problem still persists, i have sent mail to Lava company also but no response, i bought lava mobile because, i was trusting Vijay sales, if any problem will be there, will get support from vijay sales, actually i have bought many products from vijay sales & never faced any problem, this was 1st time i faced some problem, this is critical, we can know about service of any organisation only when problem arise, till that everything will be fine only, i hope my belief about vijay sales was true & i will get support from you & help in sorting out this issue & help in getting my mobile replaced