Vijay Sales — Morphy Richards OTG/ faulted product sold

Vijay sales sold a faulted Morphy Richards 48SS Digichef OTG to me in the month of November. Soon after i purchased it, i had to step out the city the next day so did not get a chance to operate and that is one mistake i had done but upon arrival when i switched the OTG on for the first time, found its not working. When i complained these people ignoring the fact that they have done a fraud by selling a faulted appliance very conveniently said, it cant be replaced with a new OTG. The technician then i had to call from Morphy directly he mentioned the PCB is not working and i am still struggling to get that changed as well