Vijay Sales — New samsung washing machine clothes getting spoilt

Address:

Kolshet road thane

Well have recently purchased samsung washing machine a top load one for which have complained almost 7 -8 times where in engineer senior technician have visited but without any solution, they say wash 4 clothes at a time then only clothes will come clean well practically then wats the point of buying a 10 kg machine, have complained at vijay sales godbunder also many times for which they have stopped responding now, simply I am saying find me a solution or repla e the product for which vijay sales is not ready nor samsung is doing the same, also while delivering the product the person for vijay sales took away the box saying it's company policy to take away the box, vijay sales service is petitic have been following up wid them since a while now, I may have to file an complaint legally it seems they have sold an old product to us as they have taken away the box also at the time of delivery