Vijay Sales — No communication and delayed product delivery

Address:

Mumbai City, Maharashtra, 400071

Very much worst service from vijay sales. i have ordered a food processor online from vijay sales. its been 12 days from placement of order but they have not responded to any query . i had called on their mentioned so called "customer care number" 6 times but did not get any yes any information even a single time. i am now frustrated by calling tens of times but getting the message line is busy.
my number is [protected]