Vijay Sales — o'general 1 ton window ac

Address:

Thane, Maharashtra, 400608

I had purchased o'general 1 ton window ac (Amgb12fawa 4star 1 t window) on 18/07/2018 from vijay sales thane, ghodbunder store. The product is under warranty and has some error e8 issues past 15 days, onn 22nd march i had registered a complaint regarding the same, on 26th over a telephonic conversation with vijay sales executive, i was told the complaint hasn't been registered by then and they re-registered a similar complaint on 26th march 2019. Today on the 30th march i reconfirmed with them regarding the same issue, their executive speaks non-sense and says we shall talk on ur behalf again and has no confirmation as to when this issue will be sorted out. Also i had purchased this product 2000₹ more than online price only for the sake of vijay sales after sale service, but ridiculous service+ rude behaviour of their executive is un tolerable. I shall put this to social media as well as my product stands under warranty and i have no reverts from their end.
Also i tried to contact o'general customer care directly but their ivr doesn't proceed further.

Thanx and waiting for a favourable reply

Mrs oberoi
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