I had purchased a Elica Gas Stove and 2 Philips Mixers, of which i took 1 mixer and asked to deliver the other 2 product at the new residence.
As i used my bajaj card, the address mentioned was my old residence, so at the time of booking i stated very clearly i want delivery on my new address and they promised yes we will.
When i called them after 3-4 days where is my product they said we will only deliver in your old address, so i spoke to the concerned person in the R CITY mall.
Than they promised we will deliver within a day at your new address
No communication from their side as if whats the status, whenever i call they say TODAY it will be delivered.
I have been hearing this from past 3-4 days.
Finally my Product is delivered today after so many calls from my end.
With Philips Product they had a free Movie Voucher, which i didn't received, now they expect me to follow up on the same.
Pathetic Service, No communication among the employees and they didn't deliver what they had promised.
I hope the product would be good and not damaged
Would never choose VIJAY SALES ever. Was this information helpful? |