Vijay Sales — pathetic after sales delivery service | |
I had purchased a Elica Gas Stove and 2 Philips Mixers, of which i took 1 mixer and asked to deliver the other 2 product at the new residence. As i used my bajaj card, the address mentioned was my old residence, so at the time of booking i stated very clearly i want delivery on my new address and they promised yes we will. When i called them after 3-4 days where is my product they said we will only deliver in your old address, so i spoke to the concerned person in the R CITY mall. Than they promised we will deliver within a day at your new address No communication from their side as if whats the status, whenever i call they say TODAY it will be delivered. I have been hearing this from past 3-4 days. Finally my Product is delivered today after so many calls from my end. With Philips Product they had a free Movie Voucher, which i didn't received, now they expect me to follow up on the same. Pathetic Service, No communication among the employees and they didn't deliver what they had promised. I hope the product would be good and not damaged Would never choose VIJAY SALES ever. Was this information helpful? | |
Vijay Sales customer support has been notified about the posted complaint. | |
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We have booked a Daikin AC from Janak Puri store. They delivered the wrong model last day and now they are wasting our time saying they will deliver it in next some hours but they are failed in every committed delivery time. What should we do? we are annoyed
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+91 22 6171 1071
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1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East, Mumbai, Maharashtra, India - 400063
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