Vijay Sales — pathetic product delivery

Address:

Thane, Maharashtra, 401107

Brought a whirlpool microwave from vijay sales and the product was faulty, sales person lawrance from mira road branch was very sure that the product is the best what they have currently available. As the product got delivered and there were dents on the top surface, demo guy retish kumar yadav advised to replace the product. Tired to call customer service to log a complain but there were no signs for the call to get connected thus had to visit vijay sales to log a complain against the product. 2days later a new piece got delivered again with the same problem.. Again had to visit vijay sales this time i met with the sales manager dharmendra singh who promised me that they'll send me a fresh new product and he'll see to it that it gets delivered safely. Next day product comes to my place and again has the same problem. Just want to know wat type of customer service is vijay sales giving to there customer.. It's been so many year purchasing stuffs from them and that's how they treat there loyal customers vs digi vijay sales (Vijay sales)