Vijay Sales — Pathetic Service and defective products delivered twice. Box pack all a fooling business

Address:400080

Purchased a videocon washing machine on 26th may'17 and a defective machine was delivered on 27th may. A replacement was asked and a equally defective machine was sent after 3 days. Then waited for the technician to lodge the complaint. The technician too detected the machine was fault and then vijay sales gave us an option of brand change after a torturous week. Finally we zeroed down on panasonic and the same was delivered on 3rd june '17 and was promised an installation on the same day but the washing machine only was delivered late. Also as per observation, they say its a packed piece but the same is open from beneath and fool consumers. There is no guarantee on the piece u receive because of this and hence people are receiving defective pieces. Coz when the came to take the defective piece back, the packed it in the same manner as the had brought it and i was shocked. Installation is still awaited despite facing so man issues and was promised immediate installation but all in vain. Will never buy a product ever from vijay sales.
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Our Ac is under warranty .On our complaint about nonfunctional AC, for last one and half month month technicians came and replaced parts. its of no use.Just postponing work .Fan, capacitors, motors changed .
No replacement either .
From the month of Feb I m complaining to customer care about my vise ac is not cooling agents are coming and doing temporary work which is not the solution I m facing problem in a gab of 15days plz call back [protected]

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    +91 22 6171 1071
    +91 22 6622 7722
    +91 22 6171 3333
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    1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East, Mumbai, Maharashtra, India - 400063
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