Vijay Sales — pathetic service - horrible experience

Address:

Faridabad, Haryana, 121001

We bought a chimey n cook top for Elica from Vijay sales. Last saturday..n received an exceptionally horrible n pathetic service...we were told that the both will be delivered on Wednesday...however..we received a call on Wednesday...that they need one more day...n we agreed that it's okay...then comes the twist...on Thursday we got a call...that they received a defective goods n the company had stopped selling the model (Elica chimney) and they won't be able to deliver it ...we had to visit the Vijay sales store( Faridabad) from where we purchased the item ...on asking how can they sell something which is not available...I was given stupid reason...on arguing...they arranged it to be delivered for today (July 21). Again we received a call that the delivery body couldnt deliver the product as the battery rickshaw that he boarded. Suddenly met with an issue...n took the chimney back to the store...really!!!..I mean what a service...lol...I beleive that was the only battery rickshaw in whole Faridabad or that was the only vehicle on road...horrible...I m sure this is our first n last order from Vijay sales...n will also make sure that I post it on all the social networking sites and consumer complaint forum...so that people are aware of such fake service...