Vijay Sales — philips led not working. pathetic customer service of vijay sales

Address:

Gurgaon, Haryana, 122015

Hi

I have been following from past three days (Gurgaon, mg road) that my led tv is not working and i was told my your executive prachi and roshni that it’s out of warranty...
I told them that at the time of purchase i was told 5 years warranty but seems the same was not updated in your records, this is very frustrating and cheating with customer

I have shared the 5 year warranty card with them theu e-mail and got commitment that engineer will visit today... Since morning i am following up and no one turned up till now (3:24 pm)... I called again to vijay sales office and got connected with so called team leader deepak, very pathetic person and does not know how to talk to customers... Pl take serious action against people like deepak who can harm the goodwill of vijay sales if any... Vijay sales make fake promises to sale their product... Zero customer service and responsiveness... They shud be thrown out of such businesses if they don’t know what customer service is... Very very pathetic people work their and so as the pathetic services... Making fool of customer