Vijay Sales — Product not delivered! Order id: VS[protected]

I placed an order with Vijay sales on 22nd November and haven't received any intimation about the order status by SMS or email. Every single time I had to login through my account and check the status.

To my surprise, the order status is changed to out for delivery. I waited the whole day, but nobody showed up. Also, Vijay Sales didn't even provide me any SMS saying order will be delivered today between X-to-X time.

The final nail in the coffin is their customer service and customer support. No matter what time of day you call, how many times you call they are always busy and the bot disconnects the call automatically.