Vijay Sales — Received defective window ac

Kindly note that I purchased my ac online and rec'd a deffective piece.it was almost 6 days since I purchased it online and noone came to install it.the reason why I got an ac online is as I needed it urgently .
I imagine receiving a deffective piece.reqiest to exchange or return it at the earliest.
Vijay sales is a trusted store so didn't expect something like this to happen
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