Vijay Sales — samsung microwave oven

Vijay sales customer

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400072

Dear team,

I purchased microwave oven on friday from 17/08/2017 from vijay sales r city ghatkopar. It was assured by sales guy that startup kit will be given along with delivery and it was mentioned on sales order also. (Code[protected] name - akhil singh.
But, startup kit was not delivered and we followed repeatedly with store. First my calls were ignored continuously and after escalating on whatsapp complaint no., they assured delivery first on monday (21/08/2017) and then on tuesday (22/08/2017).
Instead r city store is asking me to come over.
Even 5 days after order we have not received complete order yet. I don't know if commitment can't be fulfilled by sales person in store, why false promises are made by sales person in store.

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Comments

Geeta Karande

from Mumbai, Maharashtra

We have now mailed them twice about our complain but they still hasn't reverted back to us about it. It's been a week now since the last launched complaint.
You said that you would send a executive soon for the query but you didn't. We won't wait any longer and would take a legal action if the executive won't visit us soon and solves our problem