Vijay Sales — sony earphone

Address:

Chembur, Mumbai City, Maharashtra

I purchased moto one power mobile and sony earphone from vijay sales chembur on 8/3/19. I forget to collect earphone. On 12/3/19 when i went to shop and told them the fact, they did not agree to what i said. I also showed them the tax invoice and gate pass 108-r-si 24526 but they did not give me the earphone. This is not customer oriented service. When i requested them to find way out, they did some checking and said that there is no excess stock and expressing inability to give my earphone. I again paid rs 720 and purchased earphone on 12/3/19. They made manual invoice as system was not accepting data.