Vijay Sales — sony electronics product is faulty

Address:

1/ TRIMURTI NIWAS SHASHI MORE CHAWL MEGHAWADHI SHYAMNAGAR MEGHWADHI JOGESWARI EAST MUMBAI 60, Mumbai City, Maharashtra, 400060

WEhave booked this product Sony DTH HOME THEATRE HTIV300 on 27.02.19 found from day one the sound and baas of product was not proper even after 50% of rise in volume technician Suraj [protected] tried lowering the sound level of speakers and increased the volume of bass, still the bass is not recognized and after that he told this model has only this much sound and bass which is only observed when more than half level of sound is increased still sufficient bass is not noticed we are dissatisfied with this product.
Today also i visited the Vijay sales mall i spoked with Nilesh Vengurlekar [protected] he also noticed that volume is not up to the mark than he also gave the same reason that this product has very low volume, Sonu sales person never informed me that on low volume bass is not audible.