I am writing to make a complaint against Vijay Sales, an electronic shop, regarding a recent purchase I made from their store. I purchased a Sony 4K UHD LED TV and was misled by their salesperson regarding the extended warranty they sold me, claiming it was from Sony when in fact it was from Vijay Sales.
Additionally, the behavior of the sales personnel was unprofessional and aggressive. They used pressure tactics and lied to me in order to make the sale.
I feel deeply disappointed and frustrated with the experience I had at Vijay Sales and I request that appropriate action be taken against the salespeople involved. I also demand a full refund for the extended warranty, which was represented to me for an amount of INR 4114.
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