Vijay Sales — videocon 4k 43 inch led tv screen get horizontal line.

Address:

Kalyan East, Thane, Maharashtra, 421306

Vijay sales
Respected sir,
I bought videocon 4k 43 inch led tv from vijay sales kalyan metro mall branch on 23/01/2017, i have been told by vijay sales executive that this tv is covered under 3 years warranty. I booked complaint on oct 2018 to vijay sales regarding patch on led tv belt like on the downwards of the tv after several reminders and telephonic call no one has turned out form videocon by my fortune one day mechanic call me for visit he visited and said this my tv is not covered under any warranty as the offer was valid till 31 dec 2016 and i parched this on 23/01/2017 and mechanic refused to repair it.
Then i visited to vijay sales metro mall branch to complain that they have given false commitment on 3 years warranty. On this vijay sales executives started giving excuses and raised their hands.
But being a customer where is my mistake, the warranty that they promised at the time of parches was a false one, they have cheated me very badly. My hard earn money went all in vain.
I appreciate service of vijay sales its been 5 months of my complain till date no one has even bother to give answer to my complaint and i am the one of fortunate to call back to customer care and narrated the all same script given by vijay sales while buying a television set... Its vijay sales responsibility to handle the issue in disputed videocon industries whatever it was the situation. I believe in true promise not faulty guidance and promises.

Vivek sinha
Code on bill..[protected]
V. No.186-vmk01-17si 360
Ord no.186- vmk01-17so 124
Model. Vnv43q549sa
Cost 41500/-
Paid: 41500/- by debit card
Mobile: [protected] / [protected]
They delivered me a tv set which was not covered under 3 years warranty, please resolve the problem as early as possible or money back.