Vijay Sales — videocon led vkc50fh tv

Address:

Surat, Gujarat, 395007

I had purchased a videocon led vkc50fh tv from vijay sales surat under an agreement of 5 years warranty.
Invoice no - 226-sur10-14si 921
Tv failed under warranty, i lodged a complaint for the same on 16th july’17. Service request no sur[protected] was generated.

After 2 months of lodging complaint, i don’t know when will my tv be replaced?
I don’t know what’s the role of dealer? Every time i contact, i am given a new date only. But i am not getting positive response at all.

I am staying in surat from last 12 years and have procured all electronics goods from your store only.
Please look into the matter and resolve it as soon as possible.