Vijay Sales — Vijay Sales Extended Warranty - Case Handled By OnsiteGo Repair Team

Address:East Delhi

From past 15 days, My Ogeneral AC is having issue with some error issue . After the AC starts, it gets some error . I raised a complain on Ogeneral Customer Support, they told me that there is a Gas Leakage and handed me a bill of good amount.
After few hours, same error came, i called Vijay Sales as the product was in Extended Warranty from Vijay Sales . They sent some technician from OnsiteGo Repair team. OnsiteGo technician sent people and those people took the indoor PCB for repair and the AC was out for 1 day.
Again, the same issue came after indoor PCB got repaired . Again i called OnsiteGo team, explained the whole thing again, now the technician took both Indoor and Outdoor PCB. The AC was out for 2 days .
Today, he fixed the AC . After he handed the Bill mentioning that the AC is working fine, 30 Minutes after that same issue came, now i want Resolution from Vijay Sales . Is this the type of Extended Warranty a consumer gets after the product is purchased from Brand Store like Vijay Sales ?
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Comments

Vijay Sales Assistant Branch Manager and Reception has no manners to talk to customer. And in Covid times they want customers to entertain there Onsite Go technician on a daily basis.

My dryer has not being function since last two weeks . Vijay sales extended warranty is useless and a Sham . The on-site go people just call and say that the part is not available for last two weeks

Nobody from Vijay sales is bothered at all

Waste of money to buy extended warrenty from Vijay sales

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    +91 22 6171 1071
    +91 22 6622 7722
    +91 22 6171 3333
    Vijay Sales  Address
    1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East, Mumbai, Maharashtra, India - 400063
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