Vijay Sales — vise ac gas leaking issue not resolved since last one week

Address:

billing address registered mobile number mentioned in complain details, Ahmedabad, Gujarat, 380007

Hi!
My self mahendra raval and my registered mobile number with you is [protected], i have taken vise ac which is under warranty period so i have complain for the same on 27th via call and 30th of the march via email as nobody was picking up call[protected].. However after that few people started picking up call after many times phone ringing the phone.

After many follow ups they send some technician on 31st march to check the same so they said there is gas leaking problem this will be resolve maximum by wednesday dated 3rd april..

But till today nobody has come to resolve the issue.. Vijay sales services is very poor and their contractor are very rude and always making false commitments to me.. While on my first call i clearly asked them to please resolve issue soon but they are taking things very lightly and not resolving the problem.
Even since today 6/4/19 morning they are giving wrong commitment in timing and not solving the problem.. Poorest service from vijay sales.

Nobody sharing higher authority numbers or email ids to escalate this issue.

Vijay sales - do you know your customer satisfaction ratio is only 13%???

What you people are doing??? Why you guys are not able to solve issue even after week? And how can yours people can give wrong commitments till week??

Wake up from your deep slip and resolve my issue soon.