| Address: | Raigad, Maharashtra, 410206 |
Complaint given to panvel branch : 02-sep-17
Technician visit to place : 05-sep-17
Technician informed about timer problem, assured to replace the timer the next day i. E 06-sep-17 & took rs.500 advance. On 06-sep-17, when called, technician informed the timer is not available in stock so 2 days is required. After that i cald the technician on 09-sep-17, he dint not pick the call. On 11-sep-17, i cald vijayasales cc they informed they will give feedback which i dint get. After visiting vijaysales panvel & after daily followup over phone to both cc & technician, still my problem is not resolved & inspite of reminding cc i was not getting the feedback.
Once again visited vijayasales on 17-sep-17, the floor manager spoke in a very careless manner as if vijayasales is not involved in service when i asked him about refund. Finally he informed & assured me to give feedback on 18-sep-17. As per his words i have got call, cc have informed to resolve the timer issue by 20-sep-17.
Requesting you if same is not done kindly refund.
Hence forth i wont be buying any product from vijayasles as i came to know your carelessness. Was this information helpful? | 
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