Vijaya Hospital — Rude behaviour of Dr.R.v Anand and Vijaya management

Vijaya Management Team,

I am writing this email hope that management will take necessary action and provide justice to the patient.

I have met Dr.R.V Anand on 13th October 4.40 Pm at Vijaya hospital for my mother Ms. Vasatha Mariamnal age 47 for severe head pain. On the first day review the doctor didn't have much interaction with the patient and just asked to take a MRI scan mentioned specifically on Chakra Scans provided contact number by the doctor. Attached proof for reference.

We have taken scan on Arthi scans and went for review to the doctor on 14th October at Vijaya health centre. The doctor done the below things,

1. Not having the manners of calling the patient inside the room.we are standing outside of the room the doctor didn't react anything on us.

2. Not having the basic courtesy to ask the female patient to sit on the chair, my mother was standing before the doctor and then she sat herself on the chair.

3. Behaved very rude for not taking the scans in chakra scans. Throwing the scan report on the table.

4.Not explained about the report and directly writing the prescription.

5. After we asked about the report he didn't respond properly and very rudely replying with one word.

The above whole picture happened because the scan was not taken on Chakra scans.

1. Is there any rule in Vijaya hospitals that all scans to be taken in chakra scans ???

2. Is ther any medical government rule been implemented that the patient should take the scans on the doctor prescribed scan centres ???

4. Is that Rs. 950 consultation fees is not enough for a doctor to review patient record for 10 mins ???

5. Is the doctor or hospital is getting commission from the scan centres for every scan ??

6. If yes, then a well educated doctor expects extra commision from the scan centre is right then a middle class people going to a scan centre which costs less money is wrong ???

Costs of MRI scan in Chakra scans after telling the Doctor name is Rs. 5000

Costs of same MRI scan in arthi scans in Rs. 2800.

What wrong here from patients side???

I need justice for the disobedient behaviour of the doctor to my mother and Need an appointment with another neurology doctor to review the scan reports and explain us for the paid amount of Rs . 950.