Vijaya Hospital — Separate illegal charging separately against MOU

Address:

Vijaya Health Centre, No.323, N.S.K.Salai, Vadapalani. Chennai - 600026. Phone

I am a retired engineer from ISRO and a beneficiary under CHSS (Contributory Health Service Scheme) of the Department of Space (DOS), Govt. of India. DOS has signed an MOU with the Vijaya Hospitals, Chennai for providing medical services on a Credit basis and charges for inadmissible items like diet, laundry, and telephone charges are to be borne by the beneficiary at the time of discharge. My wife underwent Total knee replacement in both the legs in Vijaya Health Centre. in the last week of March 2022. In addition to the allowed charges, a separate group in the hospital collected an advance of Rs.20, 000 as an extra advance, just before the surgery, which is not accounted for in the final inadmissible items bill. When I questioned. I was given some non-format tax invoices and handwritten paper as the receipt. Some of the items are admissible items, most of the other items are duplicated since they are also covered in the regular credit bill and some are vague and ambiguous descriptions like " disposables". I request you to take the necessary action to recover the balance in the illegally collected amount in the name of ADVANCE which is against the MOU.