Vijetha Supermarket — employee abusive behaviour no action by supervisor

Address:VIJETHA SUPERMARKET,Aparna Hill Park, PJR Enclave Rd, Chanda Nagar, Hyderabad, Telangana 500050, Hyderabad, Telangana, 500050
Website:www.vijethagrocer.com

Since from last 2-3 year, we are tolerating the behavior of vijetha Market employee irrespective of another issue of a product shortage. when i visited the Vijetha and picked vegetable kept in the bag available for vegetable and weighted them, when i reached cash counter the Lady standing their remove it from bag and literally throw the vegetable removing it from already placed kept Bags, after payment i asked her "Madam you remove the vegetable from bags, Please kept them in the provided bags as I give you..., 2-3 times I asked her she ignore it and asked me you have to pay for the bags, where you paid it and asking for it...without I can't give you the bag with full arrogance attitude, i mention the WHITE CLOTH BAGS in which i kept and while billing you remove it "AAP ko dikha nahi...then she replied me that haa mujhai nahi dekha tooo... SHE ARGUING WITH ME AND QUAE IS WAITING.
this is not first time they behave like this reason is the supervisor (big, black, tall one) never talked nicely and disclosed his name, sometimes when supervisor change due to his leave... i and many other i noticed complained the same verbally. we got the excuse that it an inner location outlet that's why no employee is willing to come here, so no option we have to tolerate them. Ridicules. the supervisor and the lady and 1 more staff are there from last 2-3 year and doing this. sometimes they hide the product if we asked them to keep it in the purchased bags then again have to go once we find it in the home and when we asked and then they will laugh and pass fishy comment on us.
Rotation of staff is very important and their behavior is not acceptable.
there are 100 issues regarding them spoiling the reputation of VIJETHA \ but we can't write everything and complain there should be a customer friendly staff in the outlets.
so if strict action is not filed against them then further strick complain in another consumer forum
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Mar 01, 2019
Updated by Sv18
New incident beyond the rule and regulation is i visited the small outlet near to this big outlet, handle by them is there is the staff sitting their keep the dry fruits inside the counter, not in the shelf and when I asked him where is dry fruits show me, he didn't reply 2-3 time i asked then frustrated he said that everyone is coming and taking the Dry fruits so that we keep it safe down below the bench where he is ###.I surprised asked him to give me that he has taken out only one small packet of almonds i asked him more he said i cant...????? meaning what... as i want to finish my work not to involve in his behavior. next, i asked him about flours he said i don't know... when i searched he become so arrogantly reply that i am not going to bill the product... I was stumped like no ethics, rules, how to talk to the customer same he behave with the customer came before me...they are forcefully creating trouble for VIJETHA, monetary.
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    VIJETHA SUPERMARKET,Aparna Hill Park, PJR Enclave Rd, Chanda Nagar, Hyderabad, Telangana 500050, Hyderabad
    Telangana
    India
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