Viral Deals — I paid but didnt received product

Address:

Bareilly, Uttar Pradesh, 243503

I paid 999 rs by google pay for A product dated 1september. But i didnt get any product when delivery boy come he said that pay the money but i already paid online.. I didnt get my money back.. I think it's a fraud company when I call to costumer's care he said payment was failed but how can tht possible.. I attach the payment information in a screen shot