Viraldeal — non receiving of my product bearing order no -[protected]

Address:	New Delhi, Delhi, 110085
Website:	viraldeal

My name: pawan kumar
My city: delhi
My state: delhi
My complaint against: viraldeal
Complaint category: online shopping
Claim amount (Approx.): 2749.00
My complaint description:

I booked mobile redmi note 4 via internet through my axis bank credit card on 16/02/2018 to viral deal and i got sms that my order no. Is [protected] when i tried to contact customer care [protected] the number is not responding. When i checked viraldeal website it is showing my epayment is received by the company. And msg are
Status – epayment recieved
Till today, i did not receive redmi note 4 mobile or got refunded my amount back. Kindly look into the matter and deliver the mobile or refund the amount from viraldeal