Visas Simply — Fraudulent act by visas, simply, pvt ltd nehru place delhi (an immigration company)

Address:	New Delhi, Delhi, 1100019
Website:	www.visassimply.com

This is to notify my complaint against visas simply, an immigration company based in nehru place, new delhi., ref file no. Bbz001741

Myself as rajiv kumar oberoi, would like to bring it to your attention about the fraudulence received from visa simply. My relationship with visasimply started from oct 2013 through their telecaller ms. Swati srivastava. I met her at nehru place office in mar 2014 and showed all my credentials to her thoroughly. I was told that my case will be through and based on points calculation, my eligibility statnds for pr in australia. I initiated the pr process with the first instalment of rs 30, 000/- which i paid through credit card to them. Therafter submitted my documents for vetassesse assessment alonwith assessment fee of rs 40, 000/- (Appx). I had paid total amount of rs 1, 57, 304/- as charges for their services + assessment fee of rs 40, 000/-.
Subsequently, another case officer named as diana cooper got herself involved, introducing her as an australian, working from australia. Later i figured it out that she was very much working from india and her name was navneet kaur. Naveet later started communication for accounts related (Balance payment) matters. Thereafter, another case officer named as chinki gupta got herself involved in place of diana.
Meanwhile my vetassessment report (Fax copy) was sent to me by these persons. I was told that my result outcome is positive and now i need to produce ielts score of 7 overall, out of which there must be 7 bands in atleast 2 modules. I started preparing for ielts.in my first attempt, i could score only 6.5 bands. Meanwhile i was communicated that rules have got changed, now i need to score 7 bands each in all four modules. I got frustrated and hurt, though i tried 2-3 more attempts in ielts but scoring 7 in each module could not be achieved. Overall 7 was got with 7 in two modules only. Finally i decided to call it quits with visassimply for the mental trauma they provided. It was not only waste of time and money but also the tensions they provided. I emailed to the management and also spoke to the owner of the firm about the experience i had with their team. It was all unheard. Nothing was changed. No action was taken. Instead, they had their justification and ended up blaming vetasses for the incorrect filing.
Thereafter i started mail communication with their md mr damneet sigh ahluwalia, who is a mara member[protected] for my refund of atleast 50% fee, but he starightaway refused.
I have now decided to file a case against them in consumer court. Visassimply have completed betrayed my trust and failed in performing the basic duties and according to the return policy of the company i am entitled to full refund of my processing fees of ₹ 1, 57, 304/- + vetassess fee (40, 000/-) + interest @12% per annum..
I am looking forward for a solution asap.

Kind regards.

Rajiv kumar oberoi
+[protected]