Vishal Mega Mart — 35.5 rupees extra charged

I have purchased some cloths and shoes at June Last week from Vishal Sikar Road Branch, Jaipur. They gave us voucher of rs. 500/- with validity of 15th July against purchase of amount around 2000/-, . I lived Vaishali Nagar so after a week I visited Vishal, Vishali Nagar branch and purchase some cloths for value around 2100/-. When I gived a voucher for reanimation it's not working. They told us voucher is locked from Sikar road branch. Staff was calling to Sikar road and told to voucher unlock, but after so many call and waiting around 45 min. voucher is not redeemed. I was very shocked and my mother around 75 years old was very disappointed. They told you have to go Siker Road branch because you purchase from there.
Next day I have call to Mr. Sandeep (Asst. Manager), Mr. Mandeep ( Manager) and Mr. Dinesh, Sikar road but no one were received my call.
After a lot of trouble I visited dated 12 July, 2019 Sikar Road and show the voucher to Asst. Manager Mr. Sandeep. He told us why you are come here voucher is invalid and it will take more time. He called to Mr. Mandeep but he is not picked up phone. I was again very disappointed. They are not give me proper answer. I was came around 15 km. from there. My voucher is not redeemed form both the branch.
I request to you please look the matter and please do not issued the fake voucher to the customer you will lost your customer and take action to the non cooperative staff.
Voucher is attached enclosed with the mail.

Regards,
Sunil Pareek
[protected]

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