Vishal Mega Mart — About responsibilities

I am a kind of forever joyful customer of your's. Today I lost my bag from the counter and the security members donot provide us with the token numbers. Unfortunately a theif flew away with my bag. But the security members are blaming me for this mistake. I am similar to other people who came there and put their bags. Is this my mistake if I go inside and just wanna buy something for myself from your store leaving my stuff outside in counter. Today's act is actually heartbreaking thank you vishal megamart. In future I will not recommend anyone to come their and I myself make sure to not even see anything in your mart.