Vishal Mega Mart — Billing issues and inept staff management

Address:

Haldwani, Nainital, Uttarakhand

I chose two shirts for 600 each from the men's section as they were available as 'buy one get one free' but at the billing counter I was told that the two were not available in the offer. I requested them to cancel the purchase but they told me that I could only return one of them as the billing had already been done. I even asked them to confirm the offer as the shirts were in that section and it should be a mistake by the employees otherwise, but to no avail.
Furthermore, I did not even receive any message regarding the purchase even though they registered my number.