Vishal Mega Mart — defective tandem hand blender (serial no:- [protected]) costing rs. 699 /

Address:

Vishal Mega Mart Jagadhri SHREE JEE COMPLEX CIVIL LINES NEAR TOWN HALL JAGADHRI PIN 135003 HARYANA GST 06AAICA7614B1Z2

Hi Vishal Mega Mart,

I have purchased the Tandem hand blender (Serial No:- [protected]) costing RS. 699 /- on Dec 20th 2020 19:42:[protected]Rakesh) from Vishal Mega Mart Jagadhri SHREE JEE COMPLEX CIVIL LINES NEAR TOWN HALL JAGADHRI PIN 135003 HARYANA GST 06AAICA7614B1Z2 Under bill no:[protected] Counter no:-8.

The product had a manufacturing defect. Which could be seen clearly. But after billing, the store manager of Mega Mart refused to change it saying that you have damaged the tandem hand blender. The problem is not that he did not change my product, he simply refused to entertain me. I tried very hard to explain it to him but categorically refused and he said my product was right, you have broken it. And he started arguing with me. And I felt cheated myself.I left that product in the huge Vishal Mega Mart, I cannot accept such a poor quality product.

I also told him that if there is no issue in your product, then we check a new seal pack of the same product. If it is correct, I will admit that I have spoiled this product. But when I checked the same product, it also had the same defect. After which the customers around me also became in my favor.

Since last four years I am regular customer of Vishal Mega Mart. Being such a great company and not expecting such bad quality product & Attitude from vishal mega Mart. My entire family currently Shopping from Vishal Mega Mart but i am sorry to say due to this incident we completely loss our faith in Vishal Mega Mart. How should I recommend Vishal Mega Mart to my friends. Its My Humble request to you kindly take this matter seriously.

NOTE:- The Behaviour of Store Manager is Very Rude.

Thanks & Regards
Sunny Sharma
+91-[protected]