Vishal Mega Mart — due to failed to billing the item which are exhibited in store.

Address:

Subash Nagar, Debendra Bhawan, Paschim Medinipur, West Bengal, 721101

Sir,

This is for your kind information that, i am visited the store which is located at jack paul building, raja n l khan road, hospital road, midnapore-721101 on 28.02.19 near about 2115 hrs and after shopping i have been reported in billing counter no-8 near about 2130 hrs, the billing person billed the items except the 02 items i. E. (I) discover the world & another is (Ii) first picture book & when requsted him about exigency about the requirement of purchase that items, he replied me "this not possible to billing now, you may visit later" but when ask about the complaints & suggestions book he denied about the existence about the this type of register/ book. After that i want meet with the immediate supervisor of this store then he suggested me "his chamber located at 4th floor of that store". But when i try to meet with him in 4th floor an security person attend myself and told this is not possible now "our supervisor has been left his chamber due to elapsed the schedule time" but he deal myself and try to billing again but finally they are in vain to billed the aforesaid items. Lastly when i pressurised about the complaints and suggestions book they provided me an registered which have no any authentication.
Finally i have registered my complaint but i don't now about existence of that register.
Kindly look in to matter.
One reply about this complaint requested for further satisfaction.
Thanking you.

Ashoke kumar sahu
Midnapore-721101
Mobile no-[protected]