Vishal Mega Mart — Excess Amount related issue

Address:

Awas Vikas Kalyanpur Kanpur U.P.

Sir i was purchase some items from your mart on 6 Apr 22 at 1859 hrs, counter No 5 billing by Avinash Kumar. During bill one bag also billing by Mr Avinash Kumar for Rs 1399.00 but suddenly i told to Mr Avinash that i was not required that bag and delete the bag in my bill. He told me that i have deleted and i believe him because he is VISHAL MEGA MART EMPLOY. But when i was came my home i check and found that the item is also include in the bill. Sir I am a soldier and now posted in CI Ops. So now my wife went to your mart for refund of amount but your mart located at Kalyanpur Kanpur U.P. Mr Gaurav missbehave to my my wife and today. She request Mr Gaurav to check CCTV recording that the bag already return during billing by Mr Avinash. But any one not any help my wife. Sir please help me what i am doing in this condition. If you will help me i shall be great full to your act of kindness. Thanks Sir My bill No[protected] dt 06 Apr 22.