Vishal Mega Mart — extreme misbehavior with me

Address:	New Delhi, Delhi
Website:	my vishal.com

I have done shopping from vishal mega mart three times and the delivery boy was sheetal Gautam
1. First time he did not delivered my parcel and told the company that the office was closed i called customer care for many times. After approx 15 days with continuous calling i received my parcel and the delivery boy at the time of delivery abused me in my office.
2. in second delivery the delivery boy was same and he contacted me to receive my parcel outside the office gate and he stood in other direction when i was unable to find him i called him but intentionally did not receive my call when another person called him he abruptly received the call and then i asked about his location and then find him. After a long time i found him and received the parcel with mis behaviour and also with abusing words
3. in third time recently i booked my parcel again on 5-6th aug 2018, the status was out of delivery but 0n 6th the status is undlivered due to ddo closed but the reality is that he did not call me and second he did not came here and the third the office was not closed on 6th aug. and today when i called him and asked about my delivery he again abused me on call