Vishal Mega Mart — I am complaining about sandwich maker

Address:

Hno 173 1 c east ext trikuta nagar jammu, 180020

Its been only 1 month i have purchased sandwich maker from vishal mega mart which has been broken by using it we went to vishal for reparing it but they denied as said there is no service center mr shah nawaz has deneid it not helping us we have already purched so many products of same brand if this would be the service how can we buy more products then. Would request us to help in this issue